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Back in October Mobile WiMax operator Open Range Communications filed for Chapter 11 bankruptcy protection. At collapse Open Range still owed $73.5 million om a $267 million loan from the U.S. Department of Agricultures Rural Development Utilities Program (RUS) designed to improve rural connectivity. With a Congressional inquiry launched into what the company did with the money, somehow Open Range thought it was a good idea to threaten to sue the FCC for failing to give the green light to LightSquared. Now the Denver Post reports that Open Range is still billing dozens of customers: "Open Range just made another big withdrawal out of our account," Arkansas insurance agent Gary Henry said Monday. "They sent an e-mail in November saying they were done, and now they take out $87 and some change for January." Marlene Voss of Wisconsin said after no bill for two months, Open Range took out two monthly charges $59.95 and $64.04 on the same date. "There's no way to contact them," Voss said. "How can they be bankrupt and still send bills, and we don't have service? We want to know what's going on." The Better Business Bureau has also been fielding complaints from users about a non-existent company billing users for nonexistent service -- but has nobody to contact because technically the company no longer exists. Company equipment has been auctioned off and sold, yet somehow someone's still running the phantom billing machine. Open Range Communications former CEO Bill Bearns still exists on LinkedIn, which still lists Open Range as his current employer. The company's bankruptcy filing lists contact phone numbers and e-mail addresses which don't work. comments?
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Sprint unveiled their earnings this morning -- the first to be released since Sprint announced they'd finally be carrying the iPhone last October. According to Sprint they posted a loss of $1.3 billion in the fourth quarter, up from a loss of $301 million one year earlier. story continues..25 comments
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AT&T technician Andrel Reid has only been on the job six months installing AT&T's U-Verse service, but those six months have already been immensely eventful. The tech recently saved the life of a customer's baby, which during a site installation visit began passing out and choking. "I put the baby in a position that I was taught in training, put the baby in my palm, flipped her over and gave her a light thrust to her back and that's when everything came up and the baby actually started laughing and smiling at me," Reid said. While some techs ( particularly among Comcast subcontractors) find themselves in the news for all the wrong reasons, others often act heroically. The CPR training given to many installers has saved more than a few lives over the years, and hopefully never gets cut for the sake of quarterly earnings. 17 comments
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The latest numbers from Instat suggest that just 7% of potential customers use in-flight Wi-Fi. Though that number is still up from 4% in 2010, usage is still low enough that making the services profitable continues to be an ongoing problem. Customers have grown increasingly used to getting free Wi-Fi from coffee shops, their ISPs, and even in airports courtesy of Google -- and most seem to feel that the price for in-flight service remains in the luxury range. Instat notes availability remains limited with just 16% of the North American commercial fleet being wired for Wi-Fi service in 2010. Airlines collected $155 million in charges for onboard Internet service in 2011, and are expected to collect $225 million in 2012. 34 comments
When Sprint first announced they'd be spending between four and five billion dollars to retrofit all of their antenna base stations (and upgrading to LTE), the company noted that plan involved the slow phasing out of the formerly-Nextel iDen network, with that effort starting in 2013 and the network being shuttered completely by 2017. The company this week launched a new website that gives more detail on the company's base station consolidation and iDen network shutdown on a region-by-region basis. As iDen gets shut down, Sprint plans to use that 800 MHz spectrum to help supplement capacity for their new LTE network. According to Sprint, their new "next-generation" Push-to-talk coverage footprint will increase to nearly 2.7 million square miles and is expected to cover a population of 309 million, up from the iDen network's the iDEN networks 908,370 square miles covering a population of 278 million. 39 comments
Yesterday Verizon announced that they'd be partnering with RedBox on a new streaming video service. Verizon had been considering such a project for some time, at one point even considering some kind of over-the-top live subscription TV play to be offered to customers outside of their traditional FiOS footprint. Eric Bruno, Verizons SVP of consumer product management, tells Multichannel News that it's "to be determined" whether they'll offer Live TV. "From a FiOS perspective, we participate in about 30% of the marketplace," Bruno said. "We want to compete in 100% of it
From a Verizon perspective, this lets us compete on a national basis." Given Verizon's cozy new relationship with the cable industry, and their walled-garden approach on the 360, expecting anything too disruptive to traditional TV would be a tall order. 23 comments
It's fairly amazing to realize that this year was the first time the Superbowl was streamed online, despite the significant spread of faster broadband (DOCSIS 3.0, FTTH). However, the reviews of NBC's effort weren't particularly good, with users complaining of very poor stream quality, lag, and limited viewing options in the age of interactive Internet video. story continues..49 comments
According to a report in the Globe and Mail, Canadian providers Rogers and BCE will be among the first ISPs to partner with Apple on their upcoming television sets. Apple's new televisions have been rumored for some time, and are expected to integrated the Siri voice command functionality found in the iPhone 4S. Like Microsoft's XBox Live video offerings, it sounds like Apple is signing on numerous partners for content. However as we've noted a lot lately, Apple doesn't have a magical formula to bypass the entertainment industry's restrictive licensing, which has been responsible for keeping numerous companies (Google, Apple, Microsoft) from truly revolutionizing Internet video. 20 comments
In the latest version of " The Mother of All Network Benchmark Tests," Signals Research finds that AT&T's LTE network performs "markedly better" that Verizon's LTE network in early tests in several markets, while noting that LTE performance overall lags somewhat due to an immature ecosystem and lower-quality early LTE devices. "Once normalized for channel bandwidth and MIMO, not to mention taking into consideration network loading, the performance differences across all technologies were relatively modest in the downlink," notes the report. "In a few cases, DC-HSDPA outperformed LTE, even without making these adjustments and EV-DO Rev A outperformed HSPA+." The firm noted that LTE upstream speeds are where the technology tends to notably outperform predecessors. 60 comments
Back in 2010 we noted that Cablevision was tinkering with some kind of mobile phone service that relied on Wi-Fi, which would obviously be partnered with the company's significant investment in offering Wi-Fi to its subscribers along metro NYC commuter lines. "We are trialing phones that switch from Wi-Fi to cellular and back as you move in and out of Wi-Fi and cellular zones," then Cablevision COO Tom Rutledge said in a 2010 earnings call. Fierce Cable has since spotted some additional information in some patent filings, which note the cable company is working on a service called "Optimum Mobile" but has yet to iron out kinks such as getting suitable roaming partners in place for when users are outside of the range of Wi-Fi. 7 comments
Last November Verizon Wireless launched a new promotion offering new LTE users double their usual data allotment for wireless data plans, something Verizon admitted was both to push users toward new LTE phones -- and away from their EVDO network in order to ease any possible iPhone congestion issues. The deal recently ceased, but was part of the reason AT&T raised their caps ever-so-slightly (unfortunately, their prices increased as well). Now, in addition to the launch of the Droid 4, Verizon plans to bring the deal back starting February 10. As of Friday, anybody that buys a new LTE smartphone can once again get double data for their selected plan, which for most of you means $30 for 4 GB of monthly usage. 13 comments
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Last summer major ISPs including Comcast, AT&T, Verizon and Cablevision signed off on a new plan by the RIAA and MPAA taking aim at copyright infringers on their networks. According to the plan, after four warnings ISPs are to begin taking "mitigation measures," which range from throttling a user connection to filtering access to websites until users acknowledge receipt of "educational material." The plan, as with most plans of this type, was hashed out privately with the government's help -- but with no consumer or independent expert insight. story continues..51 comments
Anonymous investors tell The New York Times that billionaire hedge fund manager and LightSquared backer Philip A. Falcone didn't have a very good 2011. Falcone's hedge fund, Harbinger Capital Partners, lost 46.6 percent of its value last year as LightSquared ran face first into political headaches and GPS interference concerns. "The investors who remain in the fund are not happy with the results, but at least some who spoke on condition of anonymity saw it coming," says reporter Azam Ahmen. "One felt that the valuation was overly rosy for too long." LightSquared's fortunes don't look to be improving anytime soon, and Falcone continues to face several SEC investigations. 12 comments ·more stories, story search, most popular ..
Recent news contributorsKarl Bode , WHT 
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