If you have a complaint regarding your telecom (internet/cellular, etc.) provider, there is help available. The following link points to an article which appeared in the Toronto Star on 4Nov09. It's well worth the read.

»www.thestar.com/business/article···stomers

»www.p2pnet.net/story/17465
How low can you go?

Ask Bell, Rogers and Telus who consistently treat their users as marks to be scammed rather than customers to be respected.

However, the question comes not in further news of the depredations of the major telecom companies, but on today’s relaunch of Fido.

Full article @ »www.p2pnet.net/story/16347

The price of Apple’s phone just went up, facing Macolytes with a tough new decision:

Buy an iPhone 3G? Or take a luxury holiday in the Bahamas?

They’d cost about the same.

“The triple-locked phone will cost 10 times $200 sticker price, reckons Ottawa law professor Michael Geist,” p2pnet reported recently.

Now, it’s rocketed to $6,132.74, according to Digital Home.

Price break continued per Digital Home @ »www.p2pnet.net/story/16347

Rogers is now apparently trying to defuse the iPhone PR disaster with a $30-a-month data deal subscribers can add to their voice plans.

“Rogers Communications has caved into consumer pressure and is offering a limited rollback of rates for the new Apple iPhone 3G being launched Friday,” says the Vancouver Sun, also noting:

“The new Rogers rate, available only for subscribers who activate their phones before Aug. 31, is $30 a month for a six-gigabyte data plan that can be added to new or existing voice plans with Rogers - but only if they sign up for a three-year contract.

“Rogers is also limiting sales to two phones per customer.”

Continued at »www.p2pnet.net/story/16339

Full article at: »www.p2pnet.net/story/16341


The Ottawa Citizen has Boynton angrily contesting Net reports of a major rift between Rogers and Apple.

However, �there is no truth to Internet reports that Apple has pared back the number of iPhones coming to Canada,� he says in the story, which goes on >>>

�Despite popular rumour mongering, which is always a popular sport on the Internet, we have more than enough inventory,� said John Boynton, senior vice-president and chief marketing officer for Rogers. �In fact, we are getting our inventory plus some.�

Online sites such as Smithereensblog.blogspot.com have been reporting on the relationship between Apple and Rogers, stating that Rogers� cellular data pricing is too high and that Apple is not happy about them. The blog has since retracted most of its story, now referring to it as a �plausible rumour.�

Full article @:
»www.michaelgeist.ca/content/view/3154/135/

Canada ranks toward the very bottom among developed countries for cellphone penetration as the lack of competition leaves Canadians with some of the highest prices for wireless services in the world. Indeed, Rogers has a monopoly on the iPhone since it is the only Canadian carrier currently capable of carrying the device.

Full article @: »www.p2pnet.net/story/16306

“I’m a high school teacher in the GTA area” who put »getthefactsonrogersiphone.com/ together, “solely as a public service,”

On July 11, let’s be able to hear a pin drop in Rogers & Fido stores,” he says,

But he’s has done a lot more than just suggesting a day of protest.

He’s also created detailed cost comparisons of high-end (»getthefactsonrogersiphone.com/facts.html) and low-end (»getthefactsonrogersiphone.com/fa···onlowend) plans, and de-bunks what he calls the “page-view myth“ (»getthefactsonrogersiphone.com/fa···viewmyth ).

We asked Gordon what’d prompted him to launch the site?

continued @ »www.p2pnet.net/story/16306

Articles found at:
»smithereensblog.blogspot.com/200···re.html
and
»www.p2pnet.net/story/16308
=================================
Guess how many iPhones Rogers stores will have available to try to sell to Canadians?

10 - 12 each.

Not ten to twelve hundred.

full article at: »www.p2pnet.net/story/16286

“Bell said Thursday it would offer the Samsung Instinct, which includes many of the features found on Apple Inc.’s iPhone, on Aug. 8,” says the story, going on:

“The phone would be available with a range of data and voice plans, including a $10 add-on data plan offering unlimited internet access.

»www.p2pnet.net/story/16254

Full article @: »www.p2pnet.net/story/16242

At $70 per month, AT&T’s cheapest iPhone 3G service plan includes 450 anytime minutes. But at 400MB, the cheapest Rogers plan only gets buyers 100 anytime minutes.

Full articles at:
»www.p2pnet.net/story/16208
and
»www.cbc.ca/technology/story/2008···ne.html

Rogers Communications iSays it’ll bring the iPhone to Canada on July 11 at the same prices as AT&T, “but it will require customers to sign three-year contracts.”

The iPhone will be the only device with the three-year option which, “would prevent Rogers’ customers from defecting to new entrants and taking their iPhones with them,”

“Under Rogers’ current rules, cancelling a contract early incurs a penalty of $20 per month remaining in the deal, up to a maximum of $400.”

Rogers says iPhone coming to Canada ..

It would seem that Rogers and Apple have worked out a deal and resolved the issue over the trademark.

»www.cbc.ca/technology/story/2008···ers.html

The NUPGE has called on Stephane Dion and the Libs to support Net Neutrality

»www.cbc.ca/technology/story/2008···ity.html

»www.p2pnet.net/story/15708

Rogers wireless network is wide open. No deep packet inspection.

Price- and bandwidth fixing? Competition fixing?

»www.p2pnet.net/story/15361

At the same time we had the Rogers release (Rogers - new caps and fees).

It’s no coincidence Rogers and Sympatico now have the same 60-gig limit in Ontario and similar pricing schemes, or that Sympatico and Videotron have the same 30-gig limit and an almost similar cost structure in Quebec. What we’re seeing is duopolies completely controlling the market, and squeezing it.

Rogers Broadband: New Caps But No New Transparency

»www.michaelgeist.ca/content/view/2760/1/

Earlier today, I spoke to representatives from Rogers, who advised that they are implementing new caps and fees for broadband customers. ... See the article for more

Rogers is increasing its profits and paying down its enormous debtload and returning some of it to stockholders.

»www.cbc.ca/money/story/2008/02/2···-4q.html

Rogers performance this year is permitting it to double its per share dividend.

»www.cbc.ca/money/story/2008/01/0···end.html

For more info ...

»www.cbc.ca/money/story/2007/11/0···ers.html