AT&T has announced a new application that will allow AT&T users to report network problems while using AT&T's wireless network. The AT&T "Mark The Spot" application was developed by AT&T earlier this year, and has been used by AT&T employees to test iPhone functionality on the AT&T network for month. It essentially skips AT&T support and lets you directly report network problems to the AT&T network folks -- be they dropped calls, flaky 3G coverage, or low quality voice signal. Even if reporting the problem doesn't actually result in it getting fixed -- the act of doing so might just make you feel better. AT&T insists they continue to work on the network, and that they've reduced 3G dropped calls by 12 percent over the past year. 21 comments Verizon has launched a new website (via GigaOM) offering a little more detail on next year's LTE wireless broadband launch. According to big red, they'll be offering speeds of between 5 Mbps and 13 Mbps downstream, and between 2 Mbps and 5 Mbps upstream. There's still no word on pricing or monthly consumption caps, but we do know that Verizon says they'll launch the speedier next-generation wireless broadband technology in thirty markets in 2010 -- with most of the national deployment completed by 2014. 39 comments Glenn Fleishman pens an interesting look at the road to gigabit Wi-Fi in a new piece this morning over at Ars Technica. Within a few years, notes Fleishman, crossing the 1 Gbps barrier at a Wi-Fi hotspot will become "routine," and Wi-Fi will replace Ethernet as the connectivity flavor du jour for most users. Assuming backhaul issues are sorted out, a new wave of multi-stream 802.11n devices is slated to deliver raw throughput of up to 600 Mbps, with three and four stream radios improving range, robustness, and throughput (albeit not always simultaneously). "The flexibility of three-stream devices should allow networks to be optimized for raw speed, speed-over-range, or range, without giving up much in the process," notes Fleishman. 50 comments For years we've discussed how the Universal Service Fund (USF) is perhaps one of the worst examples of government dysfunction and corporate abuse, even by the government's own admission. The fund, which customers have poured billions in fees into over the least decade -- is designed to help bring phone service (not broadband) to rural areas and broadband to the nation's libraries (which, well, hasn't gone so well). story continues..37 comments In 2008, UK telco British Telecom announced a widely lauded plan to invest in "fiber" (to the node), though the specifics weren't particularly impressive when you looked a little closer, and the "fiber to the press release" announcement was more about getting a regulatory back rub from the British Government and lots of taxpayer subsidies. Upon inspection, British Telecom's plan still left a lot of potential customers out of reach of broadband. story continues..18 comments While Verizon gets most of the attention with their $23 billion investment in fiber to the home deployment, a significant chunk of the fiber to the home deployments in this country is being accomplished by roughly 700 smaller rural telcos, co-ops, and municipal operations. According to a new study by the National Telecommunications Cooperative Association (NTCA), a growing number of rural telcos are moving toward fiber to the node (like AT&T's U-Verse platform), while many others are moving directly to fiber to the home: NTCA's "2009 Broadband/Internet Availability Survey" found that nearly three-quarters (73%) of respondents with a fiber deployment strategy intend to offer FTTN to more than 75% of their customer base by 2011. story continues..43 comments 40% of the money consumers pay into the Universal Service Fund goes to fund the FCC's E-Rate program, which was designed to help deliver telecom services to unserved areas, and deliver broadband service to libraries. The program has doled out more than $25 billion since its inception in 1998, but as the government itself often acknowledges, the FCC has never really bothered to track how this money is spent. story continues..35 comments Earlier this year we noted how companies like Verizon are very clearly turning away from rural America, creating a new niche for smaller "rural super telcos" to thrive. The merger of CenturyTel and Embarq creates one such company, but Windstream Communications is also picking up speed in this sector as well. Windstream recently acquired NuVox Communications, and was also rumored to be sniffing around the assets of bankrupt Fairpoint Communications. Windstream continues the trend today by announcing they're acquiring Iowa Telecom (and its 256,000 access lines, 95,000 broadband and 26,000 digital TV customers) for about $1.1 billion. Interestingly, the company has had money for acquisitions, but not for employees: the erosion of landline revenues recently resulted in a 3% workforce reduction. 12 comments While Comcast lobbyists tried their best to slow the encroachment of Verizon FiOS into their hometown of Philadelphia, the Philly city council authorized a citywide franchise back in February (you can read the agreement here (pdf) if you're into that kind of thing). As per the deal, Verizon has around seven years to wire the whole city, though these agreements (as with NYC and DC) often have loopholes that let Verizon extend deadlines or wiggle out of obligations should certain adoption numbers not be met. According to the Philadelphia Inquirer, service this week went live in Chestnut Hill, South Philadelphia and North Philadelphia, near Girard College. Additional neighborhoods should come online this year, but Verizon isn't saying which ones. Verizon does keep a PA construction notice (pdf) on their website, but it's quite often outdated. 26 comments The country of Finland recently declared they were making broadband a legal right, requiring that all 5.3 million of the country's residents be served by 1 Mbps service by next summer, and 100 Mbps service by 2015. That's a little easier to do in a country like Finland, which has just 5.3 million residents to our 300+ million, and doesn't have to deal with things like, well, Montana. story continues..86 comments The FCC has long been an agency that has played fast and loose when it comes to using science and data to fuel its policy decisions. The agency for most of broadband's life cycle has been using outdated data, or inadequate data provided by industry lobbyists designed to make things look pretty and keep government out of their hair. With a new FCC and new boss Julius Genachowski, the agency has promised to be data driven. Yet Bruce Kushnick over at Harvard's Neiman Watchdog claims that in policy discussions, the agency's still using inadequate or old data -- sometimes more than a decade old -- to shape broadband and wireless policy. 7 comments Telecompetitor directs our attention to a study by ABI Research that indicates that femtocell shipments this year have been well, less than impressive. The technology, which creates essentially a micro-cell tower in the home, helps with coverage issues by allowing users to make calls over their home broadband connection. story continues..74 comments According to a statement by the USDA's Rural Utilities Service (RUS) and the Commerce Department's National Telecommunications and Information Administration (NTIA), Uncle Sam will be consolidating the two remaining broadband stimulus funding rounds into one. According to the government, they're merging the funding rounds "to increase efficiency and better accommodate applicants." The government also issued a fifteen-day RFI requesting feedback from bidders aimed at improving the application process. So far, about 2,200 different companies and organizations have put in bids for the $7.2 billion in available funding, making two additional funding rounds a little silly for the volume of demand, versus the limited funding available. 6 comments Consumer Group Free Press takes a few shots at Verizon's inconsistent positions on rural broadband, noting that while the baby bell continually claims to support getting broadband into the nation's rural nooks and crannies, their actions of late say the complete opposite. Forget FiOS -- the new Verizon is uninterested in delivering even DSL or phone service to most rural markets, which is why they're continually selling off these markets in tricky tax loophole leaping deals that usually wind up badly for the consumer and the sold markets: In sum, Verizons new business strategy is offloading its rural customers to small (now debt-ridden) companies tax free because it can't be bothered with rural America anymore, preferring to focus on those high-paying urban and suburban customers. Verizon's justification of course is that rural America is costly to wire. story continues..75 comments Late on Friday, the National Telecommunications and Information Administration announced seven new state recipients of broadband mapping and improvement funds. As with the last round of funding, the awards were most notable for who wasn't among them: Connected Nation. Criticized by some as essentially a bell-funded lobbying vehicle dressed up as a broadband mapping organization, Connected Nation again missed out on broadband mapping funds in Alabama, Washington, Wyoming, Idaho, Maryland, Massachusetts, and Wisconsin. Those interested can track the funding by state via this map and grant database. 11 comments Back in January, bankrupt Charter Communications launched faster DOCSIS 60Mbps/5Mbps service, but only in St. Louis. Given Charter's bankruptcy (which they should be emerging from in a few weeks), it's not too surprising that the year was devoid of any additional launches -- until now. According to Charter, they're now launching the faster service in Victorville, California for $139.99 standalone, or $129.99 when bundled with an additional service. Not too surprisingly -- Charter sees competition from Verizon FiOS in Victorville, and is trying (albeit feebly with the cash on hand) to upgrade FiOS markets first. 40 comments As we explored last week in detail, Verizon appears to be pausing in their FiOS deployment in order to recoup some of the money in markets they've already deployed the service. One of the cities impacted by that pause is Boston, which is wondering where FiOS is given Verizon's struck citywide franchise deals with Philadelphia, New York, and Washington DC. story continues..65 comments According to Australia's Computer World, the FCC's Susan Crawford has been meeting with Australia's phone industry lobbyists to closer examine that country's plan to build a national fiber network. Back in April, Australia announced plans to build a A$43 billion ($31 billion) network under the banner of a new private/public company -- with the government selling their stake after five years. Such a plan would obviously be considerably more expensive here in the States, and would face relentless opposition from the biggest carriers. Hopefully the FCC won't be following Australia's expensive and likely futile effort to clean the Internet of all its naughty bits. The FCC's broadband plan is scheduled to drop in 111 days. 29 comments Time Warner Cable launched faster $99 50/5 Mbps service in New York City late last month, though only in limited portions of the city. This limited footprint has proven to be a little confusing, as we've seen several customers complain that even Time Warner Cable isn't entirely sure which portions of the city have been upgraded yet. story continues..22 comments The unions employees who warned regulators that Fairpoint wasn't equipped to handle the acquisition of Verizon's New England DSL and landline networks last year are rightfully saying "we told you so." As Fairpoint teeters toward possible bankruptcy, union officials tell Vermont locals that they can thank Verizon for all the fun everyone's having. Instead of simply selling to the highest bidder, Verizon used a Reverse Morris Trust to incur huge tax savings while dumping a huge debt load on Fairpoint. story continues..35 comments ·more stories, story search, most popular ..
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