Netflix today released their latest ISP streaming rankings
, which, as the name suggests, track the average performance of all Netflix streams on each ISPs network. The latest report shows that Verizon (both FiOS and DSL), AT&T U-Verse and Mediacom all slipped in the rankings, while Time Warner Cable, Bright House, Windstream, Centurylink and Clearwire all saw performance improvements.
As is usually the case, ISPs that join Netflix's Open Connect CDN see a marked improvement in the rankings, leading many to question the rankings' usefulness
Still, the dismal performance of FiOS (7), AT&T U-Verse (12) Comcast (14) and Verizon DSL (last place, behind even Clearwire) continues to raises questions.
The FiOS drop into seventh place comes a week after accusations that the company is intentionally throttling AWS and Netflix traffic (though as we noted
, Verizon swears they're treating all traffic equally, and data doesn't support outright throttling).
Instead, the theory du-jour
is that companies like Verizon, AT&T and Comcast are intentionally letting their peering points saturate for leverage in charging both core network and content companies more money, though proof of this remains elusive. Verizon again insists to Ars Technica
that the Netflix (and YouTube) problems plaguing users have nothing to do with Verizon, and the "complicated" Internet is to blame:
We state unequivocally that Verizon’s broadband Internet access services deliver a pristine user experience to our customers at any time of day on every day of the week. This has been repeatedly proven through independent testing by the Federal Communications Commission (FCC), which has conclusively demonstrated that FiOS Internet consistently delivers both download and upload speeds in excess of what we advertise. In short, our Internet customers often get more than they pay for.
How the Internet works can be complicated, and consumers should be aware of the fact that the integrity of their home Internet connection is only a portion of the streaming video quality equation. If their broadband connection is functioning correctly, the source of their frustration and the content they wish to see may be one in the same.
As more data becomes available via the likes of MLAB
or Google's YouTube streaming rankings
, it should be easier to tell is ISPs are in fact engaging in shenanigans
resulting in painful YouTube and Netflix performance for users across numerous ISPs.
Last week, Karl noted that Mediacom was just "tired of hearing about" Google Fiber
. Now, Community Broadband Networks takes notice
that Mediacom is now tired of hearing citizens in Emmetsburg, Iowa point out Mediacom’s lack of investment in their local infrastructure.
Annoyed with the amount of press Google has been getting for disrupting the U.S. broadband market (even if the reality of that disruption is limited in scope
), cable operator Mediacom has launched a new initiative dubbed Gigabit+
With all the quarterly earnings reports in, telecom analyst firm MoffettNathanson notes that the Pay TV industry lost about 113,000 subscribers on the quarter
. Cable operators lost 687,000 subscribers in Q3, and while telcoTV and satellite providers added 574,000 subscribers, it couldn't prevent the industry from seeing a net loss -- attributed to the slow and small but steady growth of cord cutters.
Netflix has updated their rankings of ISP Netflix streaming performance
with October data. The Netflix ISP Speed Index pulls data from more than 37 million Netflix members viewing over 1 billion hours of TV shows and movies streaming from Netflix per month.
Many cable operators have been very wary about implementing usage caps and per byte overages ever since Time Warner Cable's rather disastrous effort back in 2009
to force low caps and high overages on consumers. Since then, companies like Comcast and Time Warner Cable have spent their time "experimenting" with different options and caps as low as 5GB
-- while being cautious (so far) to ensure these options are voluntary for users.
CableLabs is expected to formally issue the specification for DOCSIS 3.1 sometime this month, according to comments made at the DOCSIS 3.1 engineering pre-conference symposium this morning in Atlanta. The new standard is expected to make cable broadband networks not only faster but more efficient, though consumers could have some time to wait before they begin to see the benefits in the real world. story continues..
About a month ago I pointed out
that Mediacom would soon be forcing all
of their customers on to capped and metered plans. In 2012 the company imposed usage caps ranging from 150 GB to 999 GB while charging users $10 per each additional 50 GB consumed -- but only for new customers.
Last summer, Mediacom started imposing usage caps ranging from 150 GB to 999 GB
while charging users $10 per each additional 50 GB consumed. Initially, these metered plans were only forced on new users or users migrating to new plans.
Earlier this year story continues..
Netflix began ranking the quality of video streaming performance for each of the nation's largest ISPs. HD streams have variable bitrate but can potentially top out at around 4800 kilobits per second, and the data, gleaned from 36 million Netflix members who view over 1 billion hours of TV shows, provides a bird's eye view by ISP of sustained throughput available from a given ISP over time.
Back in 2011 the FCC began collecting real-world user broadband data from customized routers, then issuing reports on which ISPs were failing to deliver advertised speeds. It's one of the few FCC policies in recent years that has truly paid dividends for consumers. story continues..
Mediacom has been ranked as the worst cable operator in the country by Consumer Reports, and recently built on that not-so-fine pedigree by announcing new usage limits and surcharges for their subscribers
. In addition, Business Week
is running a piece this week exploring how the cable company continues to make life difficult for towns and cities in Minnesota that are tired of being under-served by the cable operator, and have looked to federal funding to build better networks themselves.
Yesterday we noted
that our forums were filled with rumors that Mediacom would be the latest ISP to start charging users usage overages, despite the ever-dropping cost of delivering fixed line bandwidth to consumers. Mediacom has since confirmed the plans
, a tech in our forums noting that the changes will begin August 1, after which point new users -- or users who move to one of Mediacom's new usage plans, will pay $10 for 50 GB of data if they cross their caps.
Several users in our forums are claiming technicians working for Mediacom say the company will soon be the latest U.S. ISP to begin charging users overage fees. story continues..
Cable broadband ISP Mediacom has long had a 250 GB cap in place, their acceptable use policy
informing users that should you exceed that total, Mediacom may "charge you for the excess usage, reduce transmission speed or other Service parameters, limit, suspend or terminate the Service or take other actions." Users in our Mediacom forum
note that while the company has been quiet about enforcing the cap, they're starting to make a little more noise about it, calling users who are starting to go over the cap on a consistent basis. Mediacom is telling users they're not charging them -- yet:
Currently this is a soft cap.
The start of September seems to have brought with it another round of carriage pricing disputes, with consumers -- already paying sky-high prices for cable TV -- again stuck in the middle. Just as the U.S. story continues..
Over the last year cable operator Mediacom has aggressively been deploying new advertising systems. Unfortunately for users, they're not doing a very good job of it. story continues..
Over the last couple of months Mediacom has aggressively been deploying new advertising systems. Unfortunately for users, they're not doing a very good job of it. story continues..
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