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News tagged: CenturyLink


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by Karl Bode 12:29PM Monday Apr 14 2014
Netflix has released their monthly ranking of ISP streaming video performance, and not too surprisingly Comcast has seen huge gains in the rankings after signing a new interconnection deal with Netflix back in February. Comcast jumped a whopping six spots in the rankings to number five among major ISPs, and to number 28 if you view the extended list, which includes smaller ISPs. Time Warner Cable, Verizon FiOS, CenturyLink and Bright House Communications all fell one spot in the rankings.

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According to Netflix, the ISP Speed Index culls data from 44 million Netflix members worldwide who view over 1 billion hours of TV shows and movies streaming from Netflix each month.

"This month’s rankings are a great illustration of how performance can improve when ISPs work to connect directly to Netflix," stated the company. "In the US, the average speed on the Comcast network for Netflix streams is up 65 percent from 1.15Mbps in January to 2.5Mbps in March."

Granted, Netflix also just got done stating how being forced by major ISPs to strike direct interconnection deals is a potential threat to the health and well being of the very Internet, so make of that what you will.

57 comments


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by Bill Neilson 04:17PM Monday Mar 24 2014
How many times has this site written stories of customers begging and pleading with their local internet companies for faster speeds all the while those internet companies release PR pieces telling the world that those customers don’t really need or want such speeds? Example 1, Example 2 and Example 3.

Enter CenturyLink in Boise, Idaho.
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47 comments


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by Karl Bode 02:31PM Monday Mar 10 2014
Netflix has released the company's latest month rankings of ISP Netflix streaming performance. Not too surprisingly, the results show that Comcast Netflix streaming performance has improved two spots after Comcast and Netflix last month struck a new interconnection agreement that eliminated middlemen like Cogent Communications from their transit routes.
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32 comments


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by Karl Bode 05:05PM Tuesday Feb 18 2014
Last year we noted how CenturyLink was unveiling a new "Non Telecom Surcharge" on the bills of customers who receive Voicemail (a rather telecom-ish "non telecom service") or Lineguard -- a $4.50 per month insurance program CenturyLink has a history of signing users up for without asking. The fee came on the heels of an equally nonsensical nonsensical $1 "Internet Cost Recovery Fee" introduced to user bills last year.
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11 comments


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by Karl Bode 06:19PM Monday Feb 10 2014
Netflix today released their latest ISP streaming rankings, which, as the name suggests, track the average performance of all Netflix streams on each ISPs network. The latest report shows that Verizon (both FiOS and DSL), AT&T U-Verse and Mediacom all slipped in the rankings, while Time Warner Cable, Bright House, Windstream, Centurylink and Clearwire all saw performance improvements.
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71 comments


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by Karl Bode 02:22PM Thursday Feb 06 2014
The United States' largest community broadband effort is Utah's UTOPIA, which has been under assault by large incumbent ISPs like Qwest (now CenturyLink) since before the first customer was even connected. UTOPIA has for much of a decade successfully fended off both these ISPs and a good deal of managerial incompetence on their own part, and is on the cusp of securing a significant cash boost from an Australian investment firm.
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66 comments


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by Karl Bode 12:22PM Thursday Jan 30 2014
The FCC today voted unanimously to begin conducting voluntary trials to ensure a relatively smooth and reasonable transition away from the PSTN and copper networks. The push for such trials began in earnest after Verizon refused to repair the DSL and copper POTS lines of hurricane Sandy victims, instead forcing them to instead use an inferior wireless-based product known as VoiceLink, which doesn't work with alarm systems, has numerous glitches, and doesn't provide data connectivity.
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by Karl Bode 10:22AM Wednesday Jan 15 2014
Most folks who've been watching the last several years of serious net neutrality rule death throes weren't particularly surprised by this week's ruling (pdf). As Marvin Ammori at Slate astutely points out, former FCC boss Julius Genachowski's refusal to classify ISPs as common carriers set the stage for the agency's tenuous footing to begin with.
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101 comments


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by Karl Bode 04:45PM Friday Dec 06 2013
Nearly two months after announcing that they'd be offering 1 Gbps service to a select few development residents in Las Vegas, CenturyLink has announced that they've started lighting up their first ultra-high-speed customers. The company's announcement goes out of its way to avoid specifics of any kind, only stating that 1 Gbps connections are being offered to "select northwest Las Vegas communities" in the Northwest area of the city.
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39 comments


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by Karl Bode 10:27AM Wednesday Nov 13 2013
With all the quarterly earnings reports in, telecom analyst firm MoffettNathanson notes that the Pay TV industry lost about 113,000 subscribers on the quarter. Cable operators lost 687,000 subscribers in Q3, and while telcoTV and satellite providers added 574,000 subscribers, it couldn't prevent the industry from seeing a net loss -- attributed to the slow and small but steady growth of cord cutters.
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by Karl Bode 09:18AM Monday Nov 11 2013
Netflix has updated their rankings of ISP Netflix streaming performance with October data. The Netflix ISP Speed Index pulls data from more than 37 million Netflix members viewing over 1 billion hours of TV shows and movies streaming from Netflix per month.
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by Karl Bode 09:21AM Friday Nov 01 2013
For much of the last decade Seattle has explored the idea of building their own ultra-fast broadband network. Much of that motivation was fueled by the sub-standard service provided in the region by regional telco Qwest (now CenturyLink), which in turn resulted in regional cable operator Comcast not working very hard.
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by Karl Bode 04:34PM Wednesday Oct 09 2013
According to a CenturyLink press release, the company says they'll be expanding the "pilot" for 1 Gbps service into Las Vegas. The announcement comes on the heels of a similar announcement that the company would be offering 1 Gbps service to a small subset of users in Omaha (the the back of old Qwest Choice TV infrastructure), though none of those users have been connected yet.
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by Karl Bode 08:41AM Wednesday Oct 02 2013
Thanks to FiOS, Verizon has taken top honors in the JD Power and Associates "2013 U.S. Residential Internet Service Provider Satisfaction Study" in the East, West and South regions, while WOW! (Wide Open West) scored the best among all ISPs in the North Central region.
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15 comments


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by Karl Bode 04:24PM Monday Sep 16 2013
Back in May CenturyLink announced that the company would be bringing 1 Gbps service to a select number of customers in Omaha. While nobody is connected at these speeds yet, CenturyLink recently started advertising the 1 Gbps service, which will piggyback on older HFC gear used by Qwest for TV services.
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by Karl Bode 11:56AM Friday Aug 30 2013
CenturyLink appears to be doling out some notable speed increases to customers across the company's thirty-eight state footprint. According to this thread in our CenturyLink forum, users on the company's 12 Mbps tier are seeing their service suddenly clock in at 15 Mbps.
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42 comments


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by Karl Bode 05:52PM Monday Aug 12 2013
Back in May CenturyLink announced plans to offer a small fiber to the home pilot in Omaha providing speeds of 1 Gbps. While Google Fiber's expansion hits competitively-challenged AT&T and Time Warner Cable hard in a few markets, their recent announcement of expansion into Provo, Utah hit smaller, regional incumbent CenturyLink even harder, since CenturyLink's aging copper infrastructure, strained coffers and history of pampered government protectionism leaves them ill-prepared to seriously compete.
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30 comments


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by Karl Bode 08:37AM Friday Aug 09 2013
It's always rather amusing to watch some Wall Street analysts get "bullish" on rural telco stocks for companies like Frontier, CenturyLink and Fairpoint -- given those companies' utter lack of resources or willpower to seriously upgrade their networks any time in the next decade. As a result they're being beaten badly about the head and neck by cable operators that offer legitimate triple play services and significantly faster broadband.
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by Karl Bode 09:48AM Wednesday Jun 19 2013
Last week I noted that CenturyLink had tacked on a new and absurd $1 "Internet Cost Recovery Fee" to user bills starting in July. The fee, like all fees of this kind, allows carriers to jack up prices using below the line fees while keeping the advertised price the same.
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by Karl Bode 03:48PM Friday Jun 14 2013
One of the benefits of having little to no competition in your markets is you can jack up prices and add all the little obnoxious fees you'd like with no repercussions, since most of your customers have no other options. One of the benefits of lobbying and enjoying regulatory capture in uncompetitive markets is you can engage in this kind of behavior repeatedly and be confident that United States regulators simply won't give a damn.
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43 comments


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