site Search:


 
   






how-to block ads


News tagged: Bright House


Featured Content

Note: We're able to pay for good user-contributed content

News

story category
by Karl Bode Monday 10-Jun-2013
The cable industry today announced that their creatively named joint "CableWiFi" initiative now offers access to more than 150,000 hotspots if you're a paying customer of Comcast, Time Warner Cable, Cablevision, Bright House Networks, or Cox Communications. That number is up from the 50,000 offered just last year. The initiative piggybacked initially on the back of Cablevision's idea to deploy free Wi-Fi to paying customers across NYC commuter regions. Users simply have to look for the CableWiFi SSID and log in with their cable credentials. Time Warner Cable offers this hotspot location map, as well as a Wi-Fi finder app available both via Google Play or the iTunes store

23 comments


story category
by Karl Bode Monday 13-May-2013
ISPs including AT&T, Cox, Bright House and Verizon have filed an appeal in their ongoing battle against porn copyright troll AF Holdings. AF Holdings has accused 1,058 broadband users of illegally sharing adult movies on BitTorrent, and last year won their initial legal attempt to force the ISPs to hand over the identities behind those IP addresses.
story continues..

13 comments


story category
by Karl Bode Thursday 25-Apr-2013
Bright House networks tells users in our forums the company is preparing to offer a new, faster 90 Mbps tier in portions of Florida. The new "Lightning 90" tier will soon be available in portions of Tampa and Central Florida, and users in those markets can head here to sign up for more details. The tier offers users 90 Mbps downstream and 10 Mbps upstream for $15 more if you're already signed up for the company's Lightning 60 tier. "Turbo customers can add Lightning 90 for as little as $30 more per month, plus tax and equipment," says the company. Base prices for those standard tiers vary on region, promotion and bundle, and are borderline impossible to find on the company website.

10 comments


story category
by Karl Bode Friday 15-Feb-2013
Users in our Bright House Networks forum say they're being notified of an increase in the fee charged for modem rentals. According to the notice, the modem rental fee will be increased from $2.00 to $3.50 starting on March 1. According to the company, the fee hike "reflects our continued investment in technology." The company is also informing users they're increasing the late payment processing charge from $5.50 to $6.00.

Both fees, the company claims, "reflect changes in programming, operating costs, and continued investment in technology and customer service." We of course recommend not paying your carrier any more than you have to by buying their own modem.
Click for full size

27 comments


story category
by Karl Bode Tuesday 12-Feb-2013
ISPs which in the past had historically improved in Netflix performance because of faster speeds, are now finding themselves falling in Netflix's new monthly streaming ISP rankings because they're not signing up for Netflix's CDN network. As noted recently, Netflix stated they'd start offering users "Super HD" and 3D streams -- if their ISP signed up for Netflix's new Open Connect Content Delivery Network.
story continues..

87 comments


story category
by Karl Bode Wednesday 16-Jan-2013
Bright House Networks appears to be giving users a speed bump. According to discussion in our Bright House forum, Florida Bright House tiers were bumped across the tiers, with standard customers now seeing 10 Mbps downstream, and Lightning customers now seeing 60 Mbps downstream.
story continues..

36 comments


story category
by Karl Bode Monday 12-Nov-2012
On the heels of existing deals between Verizon and Comcast and Time Warner Cable, Bright House Communications now says their customers can also bundle Verizon Wireless services. According to a Bright House press release, Bright House customers in central Florida can now bundle Verizon Wireless services and receive a prepaid debit card valued up to $200 -- depending on what bundle of services you sign up for. At the moment, Verizon's new partnership with the cable industry simply involves prepaid gift cards -- but the companies are working on new technologies and services that will allow users to consume content across wired and wireless networks.

10 comments


story category
by Karl Bode Tuesday 16-Oct-2012
Two new J.D. Power and Associates studies note that customers on pricier cable tiers claim they're more satisfied, while DSL users complain their connections aren't keeping pace with modern household bandwidth demands.
story continues..

70 comments


story category
by Karl Bode Wednesday 03-Oct-2012
Directly on the heels of Time Warner Cable charging their customers a new $2.95 modem rental fee, Bright House Communications has started charging a modem rental fee of their own. The company started informing customers Septmeber 15 that starting October 1, Bright House would be charging customers a $2 "maintenance & rental" fee.
story continues..

57 comments


story category
by Karl Bode Thursday 21-Jun-2012
With Verizon recently raising FiOS speeds to 50/25, 75/35, 150/65 and 300/65 Mbps (with equally significant price hikes), the ball is in the cable industry's court when it comes to matching them -- particularly on the upstream side of the equation. In the Northeast Comcast for now appears to be ready to bump several of their speed tiers. In Florida, Bright House Communications is responding to Verizon's marketing shot across the bow -- by blowing the upgrades off. "Research indicates that the vast majority of customers do not have Interest in these types of speeds for their homes, not to mention the potential expense," Bright House spokesman Joe Durkin tells the Tampa Bay Times (via Stop the Cap)."Our network can deliver these speeds if we felt there was a residential market for it," insists Durkin.

70 comments


story category
by Karl Bode Monday 21-May-2012
Bright House Networks, Cablevision, Comcast, Cox Communications, and Time Warner Cable this week announced they'll be partnering further on offering Wi-Fi for free to the companies' subscribers, allowing users of any of the cable operators the ability to access hotspots owned by any other participating ISP. According to the combined company press statement, the initiative will be called "CableWifi" (that will also be the SSID) and involve over 50,000 hotspots that users can access with credentials from any participating cable ISP.
story continues..

30 comments


story category
by Karl Bode Wednesday 01-Feb-2012
Bright House Communications has joined a growing number of broadband ISPs that have decided to offer private, direct support to users right here in the Broadband Reports forums. Now in addition to finding help and information from other users in our public Bright House forum, users who need more personal support for technical or billing issues can post their problems in the Bright House direct forum. The forum gives users a secure, private environment to discuss account information directly with certified Bright House support representatives. You can view our growing list of ISPs that are now offering official support via Broadband Reports here, and we're working on adding additional ISPs all the time.

10 comments


story category
by Karl Bode Monday 05-Dec-2011
Last week Verizon Wireless announced they'd acquired $3.6 billion in spectrum from the cable industry (Comcast, Time Warner Cable, Bright House) who had acquired it jointly years ago with the hopes of possibly getting into the wireless business. In addition to giving Verizon added spectrum legroom, the company prevented companies like T-Mobile or Clearwire from becoming go-to partners for the cable industry.
story continues..

17 comments


story category
by Karl Bode Friday 02-Dec-2011
Under the name SpectrumCo, a coalition of the nation's largest cable companies managed to snag a large swath of spectrum during the FCC AWS auction a few years back -- technically enough to make them the nation's fifth largest wireless provider. Speculation raged for several years about what the companies planned to do with the spectrum, and while there was talk about them building their own wireless network, the majority (with the exception of Cox, who tried and failed to build a network) of them just sat on it.
story continues..

35 comments


story category
by Karl Bode Tuesday 01-Nov-2011
In March of this year Time Warner Cable began offering users a new iPad application that allowed users to access cable TV content if they already subscribe to Time Warner Cable TV and broadband service. Despite an initiall legal scuff with Viacom, some trouble handling user demand, and a skimpy channel count -- the app continued to evolve through the year and most customers now enjoy having the added option of watching content on an additional device. Though belated, Bright House cable customers are now also getting access to the application. It appears to be a direct clone of the Time Warner Cable version, though it's not the latest version and had yet to incorporate parental controls. Interesting users can find the app here in the iTunes store.

2 comments


story category
by Karl Bode Friday 04-Feb-2011
We've talked for years about how a large number of companies (from Time Warner Cable to Qwest) that can't or won't pay for fiber to the home do the next best thing -- lie to customers and pretend that core network fiber is the same as last mile fiber. A marketing distortion is certainly less expensive than a fiber build, and conveniently most consumers don't even know what a gigabyte is -- much less the difference between fiber optics and coaxial.
story continues..

37 comments


story category
by Karl Bode Tuesday 22-Dec-2009
Users in our Bright House Networks forum note that the carrier has been pushing faster DOCSIS 3.0 speeds, including a new "Roadrunner Lightning" tier, which comes complete with 40 Mbps downstream and 5 Mbps upstream speeds and a $50 installation fee. The tier costs Bright House users $15-30 more a month, depending on whatever broadband plan they're currently on (Bright House hides their current prices behind a pay wall, which is very 2004 of them). Users don't seem particularly impressed with the SMC wireless router Bright House swaps in for new customers. Slower users are getting a little something too: customers on the company's 7 Mbps/512 kbps tier say they're being bumped to 10 Mbps/ 1 Mbps at no cost.

13 comments


story category
by Karl Bode Thursday 09-Apr-2009
As the baby bell TV efforts increasingly begin to threaten cable TV revenues, disputes between carriers have flared up -- as carriers on both sides increasingly use truth optional marketing to lure consumers. The latest fight involves Bright House Networks, who has filed a complaint with the FCC alleging that AT&T has been using the DTV transition to scare customers into switching to AT&T's U-Verse IPTV service. According to Multichannel News, AT&T is blaming the DTV distortions on two "rogue" employees of an outside vendor that violated AT&T's code of business conduct. While AT&T says they've dealt with the problem, Bright House says the misleading ads persist.

9 comments


story category
by Karl Bode Wednesday 04-Feb-2009
Back in January of 2008 we were the very first to report that Time Warner Cable was conducting a trial in their Beaumont, Texas market that imposed caps ranging from 5GB to 40GB on the company's existing tiers of service. More controversial perhaps was the news that trial participants would be charged $1 per every additional gigabyte consumed, a huge markup for Time Warner Cable over cost, and a first for a major US ISP.
story continues..

119 comments


story category
by Karl Bode Thursday 11-Dec-2008
Earlier this year, a routine New York State Public Service Commission inspection found a significant number of FiOS installs had not been grounded and/or bonded, though Verizon has told us nobody had been hurt. Still, they don't technically meet the electrical code, so in order to get a NYC FiOSTV franchise, Verizon agreed to go back and revisit every single install in the State -- in some instances giving out refunds.
story continues..

46 comments


·more stories, story search, most popular ..

Recent news contributors

Karl Bode See Profile, Linklist See Profile, SrsBsns See Profile


Spotlight Bright House

CABLE

 Recent end-user reviews

 Bright House Networks forum


Most Popular

Tuesday, 18-Jun 18:04:55 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.