Broadband ISP outage credits are a fickle affair. Some ISPs give them freely, while some ISPs do not. Other ISPs have monthly quoatas where if they're being too generous for the month, they'll simply stop offering service credits no matter what problems occur. Washington State cable broadband provider Broadstripe (see our user reviews) has a new idea. Instead of giving service credits to customers impacted by a recent outage, they're donating $10,000 to the United Way (see customer letter). While customers would probably prefer the credit, donating $10K to charity is probably less expensive for Broadstripe, and they get a tax write off. They probably need the extra dough, since they filed for bankruptcy protection back in January.

Broadstripe (see our user reviews) apparently needed that NebuAD revenue more than anybody thought. Shortly after the new year began, the company filed for Chapter 11 bankruptcy protection.

Yesterday I noted that Charter has started selling your browsing history, sending their customers an e-mail saying that doing so gave their customers an "enhanced online experience." Customers of Missouri-based cable broadband provider Broadstripe say they've also received an e-mail stating the ISP will be using NebuAD within the next thirty days (confirmed via their privacy page). NebuAD tells us they've struck deals with "multiple tens of ISPs", but so far I've only confirmed NebuAD's use by Charter, Knology, Embarq, Broadstripe and Centurytel.