Time Warner Cable hasn't been exactly what you'd call a hero when it comes to furthering national broadband deployment. The company was behind bills in both North and South Carolina banning or hindering towns and cities from deploying their own broadband, even when nobody else will. They've been among the slowest cable operators to offer DOCSIS 3.0 upgrades courtesy of limited competitive pressure (thanks, in part, to the aforementioned bills). They've followed this up by pooh pooh-ing Google Fiber as a service they claim nobody actually wants or needs.

Hoping you'll ignore all of this context, the company this week crowed that they're one of numerous companies bidding to help build the North Carolina Next Generation Network (NCNGN) project. NCNGN is a coalition of companies, universities, individuals and organizations that are trying to build the kind of networks Time Warner Cable has thus far refused to, allowing Time Warner Cable to continue jacking up rates in the region (locals were just hit with another round of hikes last month).

Not wanting this pointed out, Time Warner Cable's press release tries to play up the company's love of the State:That history has included writing and buying the passage of bills that have ensured nobody will build the kind of networks the company just claimed they were so dedicated to.

Time Warner Cable owns a number of local news outlets in numerous cities, such as YNN in upstate NY, News 14 in the Carolinas, and NY1 in New York City. The company is now seeing some significant blowback for a decision to rename all of these news outlets "Time Warner Cable News." The change of NYC's long-time staple NY1 to such a heavily corporate name is seeing the heaviest criticism. One user calls the plan the "stupidest media rebranding scheme I’ve ever heard of." "Our research shows that people who watch our stations, such as NY1, are loyal viewers, yet most people don’t understand their connection to Time Warner Cable," the company said in a statement.

Some Time Warner Cable may soon be seeing refunds courtesy of New York Attorney General Eric Schneiderman. According to a notice posted over at the AG's website, Time Warner Cable had been overcharging customers in upstate New York, and will have to issue $2.2 million in refunds to 18,437 customers, in addition to $200,000 in fees and costs to the State of New York. The AG notes that a two-year investigation found that Time Warner Cable consistently violated franchise rules by charging higher fee totals than those agreements allowed. Users will on average be seeing credits of $119, plus interest, credited to their accounts.

Despite carriers being a bit mute earlier this week with the launch of the entertainment industry's new six strikes anti-piracy initiative, each participant is slowly now outlying how their respective plans will work. Verizon throttles repeat offenders to 256 kbps.

Last December Time Warner Cable Rob Marcus insisted that there was no demand for 1 Gbps service, though if there was the company would surely provide it. His evidence? Not many users are signing up for the company's fastest tiers, intentionally ignoring that it's likely the very steep price tag that keeps those users away.

Despite the faster speeds now being pushed through fiber and DOCSIS 3.0, there's many users who continue to suffer from the inability to quickly and consistently stream YouTube videos. Spend a few minutes in any of our forums and you'll find this is a universal problem with many carriers, including AT&T U-Verse, Verizon FiOS and Time Warner Cable.

A fiber digging crew clipped a gas line in Kansas City resulting in at least one death and fifteen injuries as the resulting explosion destroyed a restaurant and part of a shopping complex. ABC News notes that the resulting explosion created a massive fireball seen for miles, and that more than 100 firefighters spent the majority of the evening battling the blaze. According to USAToday, the gas main was clipped by Heartland Midwest, which had been subcontracted to extend a fiber-optic line for Time Warner Cable. While fiber digs can also be highly complicated due to poor buried line records, the local utility claims the line had been clearly marked. The deceased is believed to be 46-year-old restaurant employee Megan Cramer.

Here in the States the start of the new year has seen an absolute flood of rate hikes for TV and Internet services from the likes of AT&T U-Verse, Comcast, and Charter Communications. Not to be outdone, users in our Time Warner Cable forum say the cable operator is also sending notices to users alerting them to new price hikes for numerous services.

Back in 2011 the FCC began collecting real-world user broadband data from customized routers, then issuing reports on which ISPs were failing to deliver advertised speeds. It's one of the few FCC policies in recent years that has truly paid dividends for consumers.

ISPs which in the past had historically improved in Netflix performance because of faster speeds, are now finding themselves falling in Netflix's new monthly streaming ISP rankings because they're not signing up for Netflix's CDN network. As noted recently, Netflix stated they'd start offering users "Super HD" and 3D streams -- if their ISP signed up for Netflix's new Open Connect Content Delivery Network.

It has been about half a decade now that I've been pointing out that most of the meters used by ISPs to track and bill consumers for usage aren't accurate. Customers of Canadian cable operator Cogeco have long complained the company's meter is inaccurate when users can load it at all, and every so often the meter simply goes mad -- like last Spring when the meter was horribly confused by leap year.

Speaking about their earnings this week, Time Warner Cable announced that the company will be doubling their existing Wi-Fi footprint this year, with a heavy emphasis on their New York City markets. At the moment, Time Warner Cable has roughly 10,000 Wi-Fi access points, the majority of them in Los Angeles. This year's focus will likely be primarily on New York City, where they'll have ample competition from Google and Boingo who already offer free Wi-Fi in many locations. Time Warner Cable already offers Wi-Fi in several parks, though they only offer free Wi-Fi for a half an hour before charging.

According to the Wall Street Journal, Time Warner Cable CEO Glenn Britt will step down at the end of the year, with company CFO Rob Marcus the leading internal candidate to replace him. The news comes as Time Warner Cable's earnings this week highlight a continued loss of basic video customers, and a lower-than-expected growth in broadband customers.

Time Warner Cable released fourth quarter earnings this morning which showed the company continues to lose basic cable subscribers, while adding fewer broadband customers than Wall Street analysts expected. According to Time Warner Cable, the company lost 129,000 video subscribers on the quarter, as users continue to flee to satellite, telcoTV, and Internet video alternatives. The company added just 75,000 broadband customers on the quarter, lower than the 109,000 estimated by analysts. Still, residential high-speed data revenue for the quarter rose 17.2 percent, thanks primarily to a suite of consistent price hikes.

Initially, Time Warner Cable's attempt to fend of Google Fiber in Kansas City consisted of pooh pooh'ing the 1 Gbps, $70 service, trying to lock down local users into long-term contracts, and promising locals Twilight movie tickets not to switch. The company appears to have since changed tactics.

Time Warner Cable has informed Los Angeles area residents that they'll be seeing price hikes as high as 17.6% on broadband and television services. According to the Los Angeles Times, the cost of local channels will jump 17.6%, to $20 from $17 a month, while the cost of a DVR rental will rise 18.6%, to $12.99 from $10.95. Local consumer advocates argue that Time Warner Cable is just cushioning the blow of their recent plan to launch a regional sports channel dedicated to the Dodgers. The company has a strained relationship with LA locals after horribly bumbling the Adelphia takeover back in 2007.

Time Warner Cable is preparing a new $50 million ad campaign aimed at winning back some of the customers they've lost in recent years to telco TV services like Verizon FiOS and AT&T U-Verse. According to the New York Times, the campaign takes aim at Verizon FiOS rate hikes (despite numerous hikes of the company's own), and promises users a 30 day money back guarantee if they switch back and wind up disappointed. "We, as a company, are fundamentally different and better than we were a few years ago when these upstart competitors started coming in," insists Jeffrey A. Hirsch, the chief marketing officer for residential services at Time Warner Cable.

In the wake of the tragedy at Sandy Hook Elementary, Time Warner Cable has announced that the cable operator will stop running certain kinds of gun advertisements.

"We no longer accept ads showing semi-automatic weapons and guns pointed at people," Time Warner Cable said in a statement. "We stand by this policy. If it's essential to a business owner to show this kind of imagery in their commercials, there are other advertising options in the marketplace."

It's unclear how many gun ads Time Warner Cable was running in the first place. Has anyone ever seen a television ad featuring a semi-automatic weapon aimed at another person, either on Time Warner Cable or elsewhere? It would be unfortunate if the company was simply using the Sandy Hook tragedy to gain some positive press.

Users in our Time Warner Cable forums note that the cable operator has started offering 75 Mbps in portions of Texas. According to users the Ultimate 75 Mbps tier is being offered for $90 in the Dallas Fort Worth area.

Last summer Time Warner Cable launched a new website named "Time Warner Cable Conversations," purportedly to engage in dialogue with consumers about cable TV prices and the company's efforts to slowly but surely impose usage-based pricing. The "conversation" began after Time Warner Cable's rather disastrous attempt to force caps and overages on subscribers, an effort since replaced with a voluntary cap tier that doesn't offer much value and as a result unsurprisingly hasn't seen much user adoption.