News tagged: Frontier FiOS
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Stop The Cap! has gleaned some interesting information from their source inside Frontier noting that Frontier's next-generation plan for many users will be -- AT&T U-Verse? According to documents obtained by the website, Frontier is in talks with AT&T to license AT&T's U-Verse technology and offer it to select portions of Frontier's footprint sometime in the latter part of 2012. The 100,000 FiOS customers (or what's left of them after extensive price hikes) will still be supported, but any new "next gen" expansion will be AT&T U-Verse. It's not clear if the deal includes broadband and TV, but the arrangement was apparently born out of their existing wireless partnership: The documents suggest Frontiers 2011 negotiations with AT&T to resell mobile phone service to Frontier customers have now expanded to include the development of improved broadband at a cost less likely to antagonize Wall Street and the companys investors. Sources familiar with Frontiers operations tell Stop the Cap! although the company will continue to support Verizon-acquired FiOS fiber-to-the-home networks in Indiana and the Pacific Northwest, Frontier plans to rely on less-expensive alternatives for the rest of its service areas and has no plans to further expand the FiOS branded fiber-to-the-home service. Frontier generally benefits from limited competition in many of its markets, allowing the company to make upgrades less of a priority. In markets where Frontier does compete with a DOCSIS 3.0 upgraded cable operator they're generally outclassed -- with DOCSIS 3 providing speeds up to 50 or even 100 Mbps while Frontier's services top out at 10 Mbps. Most Frontier customers see closer to 1.5 - 3 Mbps. While U-Verse will improve Frontier's competitive position, AT&T too has trouble competing with cable given their top offered speed is 24 Mbps. AT&T's U-Verse build is over, leaving roughly half of AT&T's DSL users stuck on slower speeds with no upgrades in sight. story continues..66 comments
Frontier today announced that the company has successfully completed the integration of all the Verizon DSL and landline networks acquired in an $8.5 billion deal announced in 2009. "Consistent processes and procedures help get new products and services to customers faster, enhance customer retention and market share, and improve the overall customer experience," insists Frontier CEO Maggie Wilderotter. The integration wasn't without problems, most notably Frontier suddenly making it very clear (in the form of price hikes and new $500 installation fees) after deal approval they didn't want to continue offering TV services to the 100,000 FiOS customers acquired in the deal. Next up for Frontier: bringing millions of customers on sluggish 1-3Mbps DSL into the modern age sometime in the next decade. 39 comments
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Frontier Communications today announced that the company is going to begin reselling AT&T wireless service to Frontier customers. According to a press statement, the two companies will test the offering during the first half of the year, expanding it across Frontier's entire footprint "once operational processes are complete." "Teaming with one of the most respected brands in global communications will cost-effectively address our customers desire for a single-source provider for all their communications needs," says Frontier CEO Maggie Wilderotter on the deal. Such partnerships generally haven't exactly thrilled customers, given the service comes at a premium over what they can expect to pay should they go to the wireless provider directly (though users do get the benefit of a single bill). 18 comments
According to Frontier's latest quarterly earnings, the company saw their earnings decline 30% and revenues decline 8% year over year. The company, which spent $8.6 billion to buy Verizon DSL and landline networks across fourteen states, says it gained 16,200 broadband customers on the quarter. However, Frontier posted 3.17 million overall residential customers and 319,379 business customers, down 10% and 9.8%, respectively, from one year earlier. The company also noted that they lost 9,900 FiOS TV subscribers and 3,100 FiOS Internet subscribers during the third quarter -- something that's not too surprising given the company's attempt to drive those customers away with rate hikes and massive new $500 installation fees. 14 comments
In 2008 Verizon offloaded their New Hampshire, Maine and Vermont DSL and landline networks to Fairpoint Communications for $2.7 billion. The deal was a crafty and complicated one for Verizon, company lawyers using a Reverse Morris Trust to not only offload networks they had no interest in upgrading -- but to saddle Fairpoint with $1.7 billion in Verizon debt while netting a nifty $600 million tax write off. story continues..67 comments
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Frontier Communications has been rather ungracefully trying to offload or otherwise scare away the 100,000 FiOS TV customers it acquired in its deal with Verizon, first with a huge 50% price hike and botched DirecTV offer, and now with a massive $500 installation fee to frighten off new customers. All the while (alongside starting the ball rolling to back out of TV franchise agreements) Frontier has been insisting they aren't leaving the TV business, despite efforts to migrate all of these customers to DirecTV as quickly as possible. story continues..63 comments
Frontier Communications has been rather ungracefully trying to offload or otherwise scare away the 100,000 FiOS TV customers it acquired in its deal with Verizon, first with a huge 50% price hike and botched DirecTV offer, and now with a massive $500 installation fee to frighten off new customers. All the while (alongside starting the ball rolling to back out of TV franchise agreements) Frontier has been insisting they aren't leaving the TV business, despite efforts to migrate all of these customers to DirecTV as quickly as possible. story continues..25 comments
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When Frontier acquired Verizon's unwanted networks across fourteen states, the deal included about 100,000 FiOS customers, who'll be getting a new post-acquisition present for the new year. The Oregonian is the first to report that Frontier will be increasing the cost of TV service for these acquired customers by as much as 46%. story continues..67 comments
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