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News tagged: AT&T


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by Karl Bode 06:40PM Wednesday Apr 09 2014
We've discussed at length how AT&T's "IP transition" is being framed as some sort of evolutionary transition toward a "glorious all-IP future," but is really largely about AT&T gutting regulations in order to hang up on POTS and DSL users they simply don't want to upgrade. After Verizon used Sandy as an excuse to refuse to upgrade their own unwanted POTS and DSL customers, the FCC stepped in to mandate two small IP transition trials to help analyze what kind of problems we can expect as users are cut off from the PSTN and pushed on to wireless.

The problem, as we've now stated countless times, is despite its "archaic" reputation, many people are still using and quite enjoying their traditional POTS landlines and DSL connections. Being upgraded to fiber is one thing, but what AT&T and Verizon are planning to do is gut copper POTS and DSL, while claiming heavily capped and very expensive wireless data will be good enough.

Case in point is one of the two locations where AT&T will be conducting trials: Carbon Hill, Alabama. According to the Wall Street Journal, locals there are a little annoyed that they're being used as guinea pigs while at the same time losing functionality they'd prefer stick around:
quote:
AT&T's top executive in Alabama, Fred McCallum, wrote that the proposed changes are an "exciting opportunity for our customers and for our company." But Carbon Hill City Clerk Janice Pendley says some people in the former mining town are apprehensive. "Some of them like their landline, and they like it just the way it is," she says.
The Journal touches on the fact that competitors will also be cut out of the equation as the telcos sever these traditional connections they're unwilling to upgrade. The Journal doesn't mention how as these companies exit these areas they're going to make broadband even less competitive than it is now (protip: not very much), giving cable a stronger monopoly resulting in higher rates and even poorer customer service.

54 comments


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by Karl Bode 09:14AM Thursday Mar 20 2014
Back in June of 2010, you might recall that a security hole in AT&T's website allowed two individuals to gain access to the e-mail addresses of 114,000 owners of 3G Apple iPads, including "dozens of CEOs, military officials, and top politicians." A group calling itself Goatse Security at the time claimed responsibility for the "hack," which in addition to e-mail addresses resulted the group obtaining user ICC-IDs -- used to identify their specific iPad on the AT&T network.

One of those two individuals responsible for obtaining the data was Andrew Auernheimer (aka "Weev") an Internet-famous troll who was recently convicted of accessing a computer without authorization and identity fraud, and sentenced to serve 41 months in prison.
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by Karl Bode 12:34PM Friday Mar 14 2014
As we've frequently discussed, AT&T and Verizon are in the process of going state by state gutting consumer protections on DSL and landlines in preparation of hanging up on users they don't want to upgrade. This has been pitched by the carriers as part of the "IP transition" and states are often told by killing consumer protections they'll see better and greater networks than ever.
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by Karl Bode 02:12PM Friday Feb 28 2014
AT&T today announced that their first "IP transition" trials as the company eyes shutting down its copper networks will occur in West Delray Beach, Florida (Kings Point) and Carbon Hill, Alabama. According to an AT&T announcement, these locations will be the sites of multi-year trials with FCC oversight aimed at studying the impact of migrating away from copper networks and the PSTN.
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by Karl Bode 10:28AM Thursday Feb 20 2014
It looks like that new round of AT&T U-Verse rate hikes won't come without some small benefits. User Darknessfall See Profile directs our attention to the fact that AT&T appears to have boosted upstream speeds ever so slightly on several of the company's U-Verse broadband tiers. AT&T's Max Turbo U-verse tier (24 Mbps down, 3 Mbps up) now offers 5 Mbps upstream. The company's Max Plus (18 Mbps down, 1.5 Mbps up) now offers 2 Mbps upstream. According to this ongoing discussion thread in our forums, it's unclear if any of the company's faster tiers will also be seeing upstream boosts (I've dropped a line to check).

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by Karl Bode 12:22PM Thursday Jan 30 2014
The FCC today voted unanimously to begin conducting voluntary trials to ensure a relatively smooth and reasonable transition away from the PSTN and copper networks. The push for such trials began in earnest after Verizon refused to repair the DSL and copper POTS lines of hurricane Sandy victims, instead forcing them to instead use an inferior wireless-based product known as VoiceLink, which doesn't work with alarm systems, has numerous glitches, and doesn't provide data connectivity.
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by Karl Bode 04:21PM Wednesday Jan 29 2014
At the same time that T-Mobile is running what's actually a pretty funny bogus press release in several major papers mocking AT&T, AT&T is announcing a new promotion aimed at keeping customers from defecting to T-Mobile. According to the AT&T announcement and promotion website, AT&T is offering users a $100 credit for every new smartphone, tablet, feature phone, mobile hotspot or Wireless Home Phone line of service they add to their account. According to AT&T, the promotion runs through March 31.

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by Karl Bode 02:51PM Monday Jan 27 2014
As a sort of counter-point to former FCC Commissioner Michael Copps' claim that we should classify ISPs as common carriers to preserve net neutrality, the EFF has penned a blog post effectively arguing that the FCC really isn't going to save us from network neutrality violations because they're a broken agency in the pockets of industry. Unlock Copps, the EFF fears that giving the FCC any additional authority opens the door toward even worse rules and regulations:
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In light of these threats it is tempting to reach for easy solutions.
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by Karl Bode 12:23PM Friday Jan 17 2014
As expected, the Obama Administration today outlined (pdf) a series of NSA surveillance reforms that, while featuring small improvements on very select issues, fall far short of the 47 reforms recommended by his own advisory panel, or those pushed for by privacy and civil liberty advocates. Among some of the changes Obama stated the government will take moving forward:

• The government will no longer hold on to collected "metadata" (tags on call times, participants) themselves, meaning the phone companies will hold it (raw recordings and data wasn't included in this promise).
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by Karl Bode 10:17AM Thursday Jan 16 2014
For years we've talked about how AT&T's long-festering plan to introduce a "1-800 number for mobile data" was a pretty bad idea, given it gave more power to AT&T, while giving the biggest content companies with the deepest pockets an unfair advantage over smaller content companies and startups. Last week AT&T formally introduced the idea under the moniker of "Sponsored Data," heavily playing up the benefit of having select content (ESPN, etc.) not count against a user's usage cap.
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by Karl Bode 05:06PM Monday Jan 13 2014
AT&T is planning to spend much of this year focused on deploying small cells to high traffic locations such as malls, stadiums and large urban parks, in order to ease congestion and improve wireless network performance. As Kevin Fitchard at GigaOM explains, AT&T Associate VP of Small Cells Gordon Mansfield has spent much of the past year tinkering with small cells in every possible way (from right next to a competitors' small cell, to right next to an AT&T U-Verse modem) to eliminate potential interference or technical problems. AT&T plans to install 40,000 of the devices nationwide by the end of 2015, and their small cell deployment when completed will be among the largest in the world.

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by tmpchaos 05:14PM Monday Jan 06 2014
Their press release indicates that it will be like a toll-free phone call, or like free shipping, but it will likely be more like advertising supported content.

"With the new Sponsored Data service, data charges resulting from eligible uses will be billed directly to the sponsoring company; the customer simply enjoys their content via AT&T’s wireless data network.
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by Karl Bode 08:43AM Wednesday Dec 11 2013
AT&T last week unveiled their new mobile share value plans, aimed at getting users off contract and driving them to larger, more expensive data plans. The service was in response to T-Mobile, though AT&T continues to insist that T-Mobile is having no effect on their pricing strategies.
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by Karl Bode 08:36AM Tuesday Dec 10 2013
Last month AT&T and Verizon shareholders pressured the two companies into detailing their cooperation with the NSA, arguing that their relationship with the agency harmed consumer trust, and therefore the companies as a whole. AT&T's response to those investors? It's none of your business. In a letter sent to investors this week, AT&T stated that its dealings with the NSA were "ordinary business matters" not subject to shareholder approval, and that "protecting customer privacy is a management function" not involving shareholders. As such, AT&T says they'd prefer it if any mention of the NSA was excluded from the ballot for AT&T’s annual shareholder meeting next spring.

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by Karl Bode 12:41PM Friday Nov 29 2013
Back in April, wireless carriers and the government announced that they'd be collaborating on building a new nationwide database to track stolen phones (specifically the IMEI number, not just the SIM card ID). The goal is to reduce the time that stolen phones remain useful, thereby drying up the market for stolen phones and reducing the ability of criminals to use the devices to dodge surveillance.
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by Karl Bode 08:12AM Wednesday Nov 27 2013
Senator Chuck Schumer has come rushing to the defense of AT&T and Verizon in a letter to new FCC boss Tom Wheeler, urging the agency not to impose restrictions that could cap the amount of spectrum the nation's dominant carriers can obtain at auction. There has been a growing push (in part by T-Mobile and Sprint) to impose new ownership limits on the largest carriers ahead of next year's auction in order to prevent the carriers from spectrum squatting and thereby limiting the number of competitors that can come to market.

According to Schumer's letter, capping the amount of spectrum AT&T and Verizon can own moving forward would "lower the potential return and disincentivize broadcasters from offering their spectrum for auction."

Back in April, the Department of Justice warned the FCC that they should potentially cap the amount of spectrum AT&T and Verizon can acquire moving forward to prevent the two companies from hoarding spectrum anti-competitively.

"Today, the two leading carriers have the vast majority of low-frequency spectrum, whereas the two other nationwide carriers have virtually none," wrote the DOJ. "This results in the two smaller nationwide carriers having a somewhat diminished ability to compete, particularly in rural areas where the cost to build out coverage is higher with high-frequency spectrum."

AT&T executives have railed against that recommendation publicly ever since, claiming in an April letter to the FCC (pdf) that such restrictions would be "unlawful."

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by Karl Bode 02:21PM Thursday Nov 21 2013
Sprint has talked a lot about improving the customer experience after the Nextel fiasco, but judging from the latest Consumer Reports study, consumers don't appear to agree. According to the latest satisfaction rankings of cell phone service providers by Consumer Reports, Sprint now inhabits last place -- a position that had been consistently inhabited by AT&T in recent years.
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by Karl Bode 09:26AM Wednesday Nov 20 2013
I've talked a lot about how AT&T and Verizon are going state to state gutting regulations that cover copper networks so they can back away from unwanted POTS and DSL customers they refuse to upgrade. Both companies have framed this largely cost-savings decision as an "evolutionary step toward the IP age," even if the real-world impact for many may involve losing DSL as a competitive option, losing reliable POTS lines, and higher prices and less competition for everyone.
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by Karl Bode 08:06AM Wednesday Nov 20 2013
On the heels of companies like Google and Yahoo rushing to encrypt server to server links after the ever-blooming NSA scandal, Techdirt directs our attention to a new report card over at the EFF that grades the Internet's largest companies on their use of encryption.

Just four companies: Dropbox, Google, SpiderOak and Sonic.net get a perfect score on all criteria measured, including encrypting server to server links, https support, https strict support, forward secrecy support, and STARTTLS support.

You'll of course note the dismal ranking of AT&T, Verizon and Comcast who handle traffic for all of these companies -- and then some.
Click for full size

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by Karl Bode 08:41AM Friday Nov 08 2013
AT&T has ramped up their refarming of 2G and 3G spectrum assets in order to fuel the company's growing LTE network. Kevin Fitchard at GigaOM notes that AT&T appears to have turned on a 5 MHz-by-5 MHz network running in the 1900 MHz PCS band in New York City, a year after informing 2G users it was time to get a move on. Band 2 is PCS, previously utilizing only HSPA and GSM signals. While the changes will improve overall capacity for AT&T, users shouldn't see much of a speed upgrade over existing service.

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