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A significant outage is impacting Time Warner Cable Digital Voice customers from North Carolina to California, according to user posts in our Time Warner Cable forum
. According to the company, 911 voice calls are still being completed, but all other services do not work. "Theres a technical issue preventing a limited number of our home phone customers from placing or receiving calls on an intermittent basis," the company said in a statement. "Our engineers are working on the problem to restore service as quickly as possible." The company has refused to get specific about exactly what "technical issue" they're facing. Time Warner Cable provides digital voice service to around 5 million customers.
Comcast told one DC-area grandmother that she could no longer be a Comcast Internet Voice subscriber after she cast an immense amount of votes for an "American Idol" contestant. According to local DC Fox affiliate Fox 5
, Comcast sent the notification after the woman called the "American Idol" hotline "several hundred times in an hour." The 72-year-old woman was confused by the termination letter because Comcast advertises its Digital Voice service as unlimited, a word that generally means the exact opposite in telecommunications markets. After the letter was publicized, Comcast claimed the termination notice was sent in error but reiterated their right to warn or terminate excessive voice users.
by Revcb Thursday 14-Mar-2013
by Revcb Wednesday 13-Mar-2013
by Revcb Monday 11-Feb-2013
A new update for the Facebook Messaging app for iOS devices
now allows users to place voice calls to people in their friend list without using plan minutes (though you'll of course still consume cellular data). The company has been testing the functionality in Canada since early this month, and is now deploying the feature to U.S. users starting today. It's services like this one that will inevitably erode wireless carrier SMS and voice revenues, which is why AT&T and Verizon recently switched to shared data plans
(read: they jacked up the price of data). Non cellular devices can use it too; any iPad or iPod Touch running iOS 4.3 or higher can now be used to make calls to Facebook friends.
A new security vulnerability has been found in Skype that allows anyone to change your password and take control of your Skype account. First posted to a Russian Internet forum several months ago, The Next Web
says they've tested the five step hack and have confirmed that it works.
The Wall Street Journal
has realized that ISPs jack up the cost of standalone Internet so users are less likely to ditch bundled television or phone services. This is something most of you have known for years of course, with many carriers charging more for just broadband than they often do for promotional bundles.
Users in our VoIP Provider forum
indicate that Callcentric
has been suffering from severe connectivity issues since the beginning of this month. Users in the forum first started reporting issues on October 3, and the company began investigating issues on October 4
According to a post over at the Skype blog
, the company has started injecting advertisements into video conversations for users who do not have Skype Credit or subscriptions when they're making 1:1 Skype-to-Skype audio calls using Skype for Windows. According to the company's marketing speak, the change will allow people to "have meaningful conversations about brands in a highly engaging environment."
Again, it looks like the ads will only hit those without Skype credit, and users can opt out of the behavioral-angle of the ads here
. The marketing pitch for this new effort is so cheesy it reads like it's almost satire, and is worth sharing for its awfulness:
While on a 1:1 audio call, users will see content that could spark additional topics of conversation that are relevant to Skype users and highlight unique and local brand experiences. So, you should think of Conversation Ads as a way for Skype to generate fun interactivity between your circle of friends and family and the brands you care about. Ultimately, we believe this will help make Skype a more engaging and useful place to have your conversations each and every day.
Excited yet about having new "brand experiences"?
Okay, okay, landlines (even in the form of VoIP) have fallen out of style, but for those that do rely on them, such as business owners, they cant imagine life without them. Whatever your reason for wanting to maintain a phone other than your cell phone, finding the right service provider for your needs can be quite a daunting task. story continues..
by Revcb Wednesday 30-May-2012
by Revcb Monday 14-May-2012
by Revcb Friday 04-May-2012
by Revcb Tuesday 10-Apr-2012
by Revcb Monday 09-Apr-2012
by Revcb Friday 06-Apr-2012
As we noted yesterday
, Verizon has decided to wind the clock back to 2005 and will no longer sell DSL services to new users without a landline. Worse perhaps, users on existing standalone DSL lines will be forced to add voice service (whether they wanted it or not) if they make changes to their existing service.
by Revcb Friday 06-Apr-2012
by Revcb Thursday 05-Apr-2012
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Recent news contributorsKarl Bode , telcodad