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News tagged: Cablevision


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by Karl Bode 08:56AM Thursday Apr 03 2014
A little more than a year ago, most of the large ISPs joined a new anti-piracy initiative crafted by the entertainment industry dubbed the Copyright Alert System. In CAS, users are given warning letters for copyright infringement as has long been industry practice, but ISPs will also give users a slap on the wrist for the behavior, ranging from brief filtering of websites (until users agree to receipt of "educational" material) to temporary throttling.

At the one year mark of the program the Center for Copyright Information, which operates the program, declared the CAS a rousing success -- despite offering no meaningful data or statistics. NBC Universal lawyer Rick Cotton, speaking this week at an event by the Copyright Clearance Center, stated the program only just got up to full speed, while again reiterating that CAS has been a great success at stopping piracy:
quote:
A U.S. Chamber of Commerce official stated on Wednesday that an anti-piracy program involving major internet service providers is now in full effect, more than a year after news of the so-called Copyright Alert System was first reported.

“The last year has been a ramp-up … March is the first month those [notices] are going out to full capacities,” said Rick Cotton, speaking at a copyright event in New York....Cotton claimed the scheme has reduced piracy, but declined to provide specific details such as how many times the ISPs have taken action against their subscribers.
How many people have been warned? What's the exact nature of the reduction in piracy? How many people have been falsely accused of piracy, shelled out the obligatory $35 to have the accusation reversed, and succeeded or failed? Again, there's absolutely zero transparency behind the program, so nobody gets to know. Consumers might be interested in these details since they're paying for it; ISPs pass on the cost of compliance to you.

It's also worth reiterating that most BitTorrent aficionados have long since simply switched to using VPNs or proxies to hide themselves from the prying eyes of their ISPs, something that would appear to outside analysis to be a reduction in piracy rates. Most ISPs I spoke to privately pre-launch knew most users would skirt the system; ultimately the entertainment industry will inevitably try to expand the system further to address this. Having at least some actual data on the program before this happens might be a good idea.

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by tmpchaos 11:11AM Monday Jan 13 2014
We've noted before that Aereo's business plan was likely to face scrutiny by the US Supreme Court. The case, an appeal of a pro-Aereo decision by the 2nd U.S.
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by Karl Bode 06:32PM Thursday Dec 12 2013
You might recall that Cablevision faced a long and hard battle against broadcasters, who tried to keep the company's network DVR from consumers by claiming it violated copyright. Cablevision ultimately won that fight after the Supreme Court refused to hear their case, their network DVR recently going so far as to win an Emmy.
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by Karl Bode 04:35PM Thursday Nov 14 2013
Less than a week after Charter CEO Tom Rutledge publicly admitted that their current TV service offerings are rather crappy, Charter has announced plans for a brand refresh for the company's broadband and TV services. Like AT&T U-Verse, Verizon FiOS, Comcast Xfinity, and Cablevision Optimum, Charter has announced they'll be re-branding the company's broadband and digital video services under the name "Spectrum" in the hopes of changing public perceptions.
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by Karl Bode 06:26PM Wednesday Sep 04 2013
Cablevision this week announced that the company now hosts more than 100,000 hotspots in the New York City tri-state region. That total has increased from 80,000 hotspots deployed as of last April, and up from from 35,000 that were deployed as of last June. Cablevision's decision to offer free Wi-Fi hotspots to paying customers as a competitive counterpunch to Verizon FiOS spurred the entire cable industry to follow suit; resulting the CableWiFi consortium (recently joined by Cox) offering more than 170,000 hotspots. You can find a map of all of Cablevision's hotspots here.

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by Karl Bode 03:23PM Friday Jun 28 2013
New Jersey Transit customers can look forward to a new project that will bring public Wi-Fi to New Jersey trains and train stations. According to the Newark Star Ledger, NJ Transit has teamed with Cablevision to offer Wi-Fi at train stations -- mirroring the project that Cablevision has already embarked upon across New York City regional commuter zones. The networks should be up and running by the end of the year, and ultimately will be extended onto trains themselves -- an idea that Cablevision has been eyeing for several years. As with other Cablevision Wi-Fi, pricing will be "free" for paying Cablevision customers; pricing for non customers has yet to be disclosed.

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by Karl Bode 09:15AM Friday Jun 21 2013
Some Cablevision users in our forums are complaining that the cable operator has started injecting ads on top of non-Cablevision website content. The ads, an image of which appear below, seem to be injected on top of any page a user visits.
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by Karl Bode 08:24AM Monday Apr 01 2013
Last year Cablevision employees in Brooklyn voted to unionize for the first time in the company's history, a significant move given the fact that just 2-4% of cable technicians are unionized. The unionization has resulted in a heated feud ever since, with Cablevision suing the CWA for claims about sub-par service and post Sandy robocalls aimed at getting users to call in for refunds.
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by Karl Bode 12:52PM Tuesday Mar 19 2013
John Malone has made a wager that Charter Communications will thrive in currently rough seas. According to Bloomberg, Malone's Liberty Media will be taking a 27 percent stake in Charter for roughly $2.62 billion. As part of the deal, Liberty gets to assign four individuals to Charter's board of directors. After exiting bankruptcy in 2009, Charter has struggled with historically low customer satisfaction rankings, but is starting to see more positive cash flow under the watch of new CEO Tom Rutledge. Rutledge has been behind more than a few controversial moves of late, ranging from ceasing support of customer-owned modems to shutting down their entire "UMatter2Charter" social and online support department.

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by Karl Bode 02:24PM Thursday Feb 28 2013
Numerous pay TV companies have thrown their support behind Cablevision, who earlier this week sued Viacom, claiming the company violates antitrust law by forcing cable TV companies to buy channels in bundles. Mediacom, Time Warner Cable, DirecTV and others all issued statements supporting Cablevision. "There's no question that the current all-or-nothing system dictated by programmers is completely broken," insisted DirecTV in a statement -- while Mediacom insisted forced bundling is "hurting consumers." Comcast, who now owns all of NBC after arguing such massive vertical integration isn't a problem for the end user, is remaining silent on the issue for obvious reasons.

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by Karl Bode 10:39AM Thursday Dec 27 2012
Cablevision has filed suit against the Communications Workers of America, claiming the union has been making "patently false and defamatory claims" about the company's broadband services in New York City. According to a Cablevision statement, the CWA has repeatedly made claims that Cablevision service is slower in Brooklyn than in other parts of the company's footprint.
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by Karl Bode 03:58PM Thursday Nov 15 2012
I've been known to ding an ISP or two for stupid behavior, but everything I saw from a front row seat during hurricane Sandy suggested that every ISP in the impacted region handled Sandy aftermath with aplomb, kindness and efficiency. ISPs were one upping one another seeing who could help out the most -- from mobile charging stations to automatic refunds and free voice and SMS service.
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by Karl Bode 09:03AM Monday Nov 05 2012
Last week Cablevision announced that they would be issuing service credits to customers impacted by Hurricane Sandy, even if their service was down due to a loss of power and not system damage. Not to be outdone, Verizon tells Broadband Reports they'll be doing the same thing, something our readers may find useful as power returns to many areas impacted by the storm. "We routinely credit our customers when they’re out of service, whether for power outages or other reasons where service has been impacted," says Verizon. "We will of course do the same for those affected by Hurricane Sandy."

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by Karl Bode 08:34AM Friday Sep 07 2012
While Cablevision has yet to reveal how they plan to compete with Verizon's new "Quantum" FiOS speeds up to 300 Mbps, Multichannel News directs our attention to the fact that the cable operator is undergoing a branding refresh for their Optimum line of services. According to a press statement the company is redesigning the logo (see above) and changing their brand for the first time in ten years. The new logo and branding will be immediately deployed "across all customer-facing platforms and executions" accompanied by a new suite of television ads." "Our new logo and branding campaign reflects our commitment to honesty, transparency, the quality of the services we provide and – importantly – how we interact with our customers." That's a pretty impressive resume for a little yellow dot.

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by Karl Bode 10:29AM Wednesday Aug 08 2012
During the company's earnings conference call this week (see transcript), Cablevision CEO Jim Dolan said the company hopes to have their network DVR service available to all of the company's customers by the end of the year. After a long but successful legal battle against broadcasters, Cablevision quietly launched their network DVR service (aka the RS-DVR) back in January in portions of The Bronx. The cable operator then expanded the service's footprint to portions of Brooklyn, Long Island and Connecticut. The service stores content at the network head end, eliminating the need for local storage on the DVR -- and Cablevision's currently offering test customers 160 GB of storage for $11 a month.

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by Karl Bode 07:29PM Thursday Jul 19 2012
Last month Verizon raised the bar for residential broadband (and high prices) when they announced their new Quantum FiOS tiers, which included a new top shelf 300 Mbps downstream, 65 Mbps upstream tier for $205 a month. Not to be outdone, sources tell Broadband Reports that Comcast is planning to offer a 305 Mbps downstream tier sometime before the end of the year in FiOS markets.
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by Karl Bode 02:20PM Thursday Jul 19 2012
The FCC has released their latest report exploring whether broadband ISPs are delivering the speeds they promised. Last time you'll recall the report singled out Cablevision for failing to deliver advertised speeds during peak hours, something that resulted in the company significantly improving service without the FCC having to wield the regulatory hammer.
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by Karl Bode 08:49AM Friday Mar 09 2012
With the resignation of two top Cablevision executives in two weeks last December (including COO Tom Rutledge, who left to become Charter CEO), the rumor mill started to churn with rumblings that Cablevision could be looking to sell. Now another Cablevision executive has left the company. Jonathan Hargis, executive vice president of marketing, is resigning and will leave the company later this month "to pursue other opportunities." Again, analyst speculation is that Cablevision is shaking up the ranks ahead of yet another Dolan attempt to take the company private, or they're preparing to sell their properties. Time Warner Cable has long been a rumored buyer, but the deal never seems to materialize.

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by Karl Bode 12:41PM Thursday Mar 08 2012
Back in 2009 Canadian Cable company Cogeco imposed new low usage caps with per gigabyte overages as high as $2.50. The problem? Cogeco didn't make sure their meters actually worked before hungrily jumping on the metered usage bandwagon, with inaccurate or conflicting usage amounts being reflected via online Cogeco usage meters and customer e-mail alerts.
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by Karl Bode 10:40AM Tuesday Dec 20 2011
Earlier this month Cablevision sued Verizon for FiOS ads highlighting FCC data showing that Cablevision wasn't delivering the speeds users are paying for. As of August, Cablevision delivered just 50% of advertised speed during peak periods, a fact Verizon quickly made use of in FiOS marketing.
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