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News tagged: Verizon FiOS


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by Karl Bode 12:09PM Tuesday Jan 20 2015
Verizon's MyFioS Android App contained a bug that exposed some Verizon customer information and could allow a hacker to view customer e-mails and send e-mails from those accounts. Randy Westergren, senior software developer with XDA-Developers, states in a blog post that the bug has existed since at least June 2013 when the app was created. When tinkering with the app's communications coding, Westergren found it wasn't very hard to trick the app into showing him other users' e-mail accounts:
quote:
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Altering the uid parameter and specifying another username shouldn’t have an effect, since I’m logged in and my session is maintained through my cookies. Amazingly, this was not the case. Substituting the uid with the username of another email account indeed returned the contents of their inbox. This was enough of an issue, but I immediately questioned whether the other API methods were affected.
He proceeds to note that sending e-mail as those other users was a fairly trivial affair:
quote:
Using the same parameter substitution, one was able to read the email messages of other users. It was my suspicion that all of the API methods for this widget within the app were vulnerable. My last test was sending an outgoing message as another user. This request was also successful.
To their credit, Westergren states that Verizon was very responsive when he revealed the bug to them, and fixed it quickly. Westergren also got a free year of FiOS service for his efforts.

13 comments


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by Karl Bode 05:59PM Monday Jan 12 2015
Netflix today released their ISP streaming performance ranking for December, which offers performance data based on the 53 million global Netflix viewers and the two billion hours of content they watch each month. There wasn't too much of a shake up in this month's ranking, with Verizon FiOS continuing to top the list after they struck an interconnection deal with Netflix last year.
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by Karl Bode 07:10PM Wednesday Jan 07 2015
Speaking at CES, Verizon CEO Lowell McAdam this week stated that the company's "wireless first" live TV streaming service should launch sometime during the second half of 2015. According to McAdam, the offering should feature around 20 to 30 channels, and will be priced to attract a younger demographic that has grown accustomed to life without a traditional cable subscription.
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18 comments


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by Karl Bode 05:39PM Tuesday Jan 06 2015
As Verizon and AT&T look to offload DSL markets they don't want to upgrade to focus on wireless, Verizon CEO Lowell McAdam made another comment this week suggesting that more of the company's DSL and POTS markets could be sold. Speaking at the Citi 2015 Global Internet, Media & Telecommunications Conference McAdam stated that the company still has some fixed-line assets that would geographically make more since if sold to another telco.
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70 comments


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by Karl Bode 05:47PM Monday Dec 01 2014
Earlier this year we noted how some New Jersey residents have been complaining that Verizon never delivered the 45 Mbps to 100% of the population the company promised back in the 90's as part of an agreement with the state. Verizon (then Bell Atlantic) was given billions in tax deductions in exchange for fixed-line broadband the company never delivered.
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47 comments


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by Karl Bode 04:22PM Tuesday Nov 25 2014
Earlier this month a blog post by Verizon indicated that Verizon would sue the FCC if the agency tried to pass anything other than the flimsy, Section 706 rules the FCC already tried to implement once. As noted at the time, Verizon would prefer it if readers of their missives ignore that it was Verizon that sued to overturn the FCC's original Section 706 rules, bringing us to the current Title II debate in the first place.
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26 comments


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by Karl Bode 07:57AM Friday Nov 14 2014
Verizon has agreed to pay $1.37 million to settle an investigation into the company's FiOS billing practices in Maryland. According to the The Baltimore Sun , the settlement settles a six-year investigation into misleading Verizon promotions (like those televisions the company had a hard time ponying up years back) incorrectly charged early termination fees, and instances where Verizon failed to adequately outline equipment fees. "Verizon's activities when it was rolling out FiOS established it as one of our office's biggest complaint generators," Attorney General Douglas F. Gansler said in a statement. "I'm pleased that Verizon is changing its marketing practices to accurately reflect the total cost of its services and that a significant number of consumers will receive restitution as a result of this agreement."

7 comments


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by Karl Bode 12:31PM Thursday Nov 13 2014
For the last few years ISPs have spent a lot of time responding to Google Fiber by insisting that users don't need 1 Gbps connections, hoping to shift the conversation away from the elephant in the room: their high prices. Time Warner Cable doesn't think consumers need ultra-fast, inexpensive connections and neither does CenturyLink or Frontier Communications.
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84 comments


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by Karl Bode 12:01PM Thursday Nov 06 2014
As noted previously, Verizon's FiOS expansion has been over for several years, with the exception of franchise build out promises for major cities (though some of those deployment promises, like in NYC, probably won't be met). Still, some of the forgotten regions in Verizon's footprint (like Alexandria, Baltimore, Buffalo & Boston) continue to hold out hope that the company will eventually decide to extend FiOS a little bit further.
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67 comments


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by Karl Bode 10:20AM Wednesday Nov 05 2014
While consumer advocacy groups and the EFF have been far from impressed, so far the mega-ISPs had yet to comment on the FCC's leaked proposal to take a "hybrid" approach to net neutrality rules. That approach would leave residential broadband connection classified as is to avoid a legal skirmish, while classifying the connections between ISPs and edge providers like Netflix as "information services" under Title II.
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by Karl Bode 10:04AM Tuesday Nov 04 2014
Verizon's ActionTec routers have never been what you'd call cutting edge, the company taking an extraordinarily long time to even offer 802.11N Wi-Fi functionality (and when they finally did, only offering 2.4Ghz). The company is making some significant strides in being more cutting edge with this week's release of the company's new FiOS Quantum Gateway, which will provide significantly faster speeds than older gear.
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21 comments


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by Karl Bode 02:29PM Wednesday Oct 29 2014
It's pretty clear at this point that while consumers complain a lot about high cable prices, it's really not driving consumers away from traditional cable on a grand scale. While this won't be the case long term, users appear to be willing to pay a lot of money and even tolerate bi-annual rate hikes -- if they're treated relatively well.
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36 comments


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by Karl Bode 08:26AM Monday Oct 27 2014
While Netflix and Verizon have sparred over poor (but now improved) streaming performance to the point of threatening lawsuits, that disagreement only appears to go so far. In a research note BTIG Research (registration required) indicates that Verizon is now offering new FiOS customers a $150 VISA prepaid gift card and a free year of Netflix service if they sign up for the FiOS triple play. It's an interesting move given the animosity many larger cable operators have had toward something they see as a competitor (while Netflix insists they're just a supplement to traditional cable and a competitor to services like HBO).
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Update: Verizon reached out to me to note that this is a trial offer currently only being made available in the New York City market, and is only running from 10/22-11/1.

23 comments


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by Karl Bode 10:34AM Thursday Oct 23 2014
For many years Verizon has wanted to offer an Internet TV service outside of the company's traditional FiOS and DSL footprint, earlier this year paying $500 million for Intel's failed dreams and streaming TV technology. Efforts on this front so far haven't gone as planned; the company was forced to shutter their underwhelming streaming joint venture with RedBox due to low interest.
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11 comments


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by Karl Bode 06:18PM Tuesday Oct 21 2014
Verizon's latest earnings were released this morning, the company seeing a net income of $3.79 billion on revenue of $31.6 billion. While Verizon slightly missed Wall Street estimates, competition from T-Mobile didn't dent big red much: the company added 1.5 million wireless customers in the third quarter, 1.1 million of which were tablets.
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71 comments


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by Karl Bode 11:25AM Monday Oct 13 2014
Netflix's latest ISP streaming performance rankings continues to show specific and pointed improvements for companies that have struck interconnection deals with the company. Both Netflix and Level3 have accused AT&T, Verizon and Comcast of intentionally leaving peering points un-upgraded to force content companies like Netflix to pay them for direct interconnection to bypass these intentionally congested links.
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53 comments


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by Karl Bode 10:43AM Friday Oct 03 2014
If you recall, Verizon worked very closely with Google and AT&T To craft the FCC's first set of net neutrality rules. As we discussed at length at the time, the rules by design were jam-packed with loopholes allowing all manner of anti-competitive behavior, just as long as companies dressed it up with faux-technical justifications (something Verizon's quite good at).
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56 comments


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by Karl Bode 12:48PM Tuesday Sep 30 2014
Back in 2012 Verizon and RedBox proudly joined forces to launch the creatively-named Redbox Instant by Verizon, which was supposed to be a significant competitor for Netflix. This year however reports began to emerge that the service wasn't doing very well, and I've noticed that Verizon hasn't worked very hard to promote the partnership.
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44 comments


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by Karl Bode 08:42AM Tuesday Sep 30 2014
Users in our forums note that Verizon has started pushing out a new software update for the company's FiOS TV set top boxes that again significantly revamps what was already one of the more popular guides in the industry. Users in the thread offer up numerous images illustrating the graphical changes in IMG 1.9.7, which an insider says is being deployed currently only on Cisco and Motorola boxes starting today in New York and Pennsylvania.
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25 comments


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by Karl Bode 10:43AM Monday Sep 29 2014
The cable companies that pioneered cable television continue to flounder in JD Power and Associates' latest TV customer satisfaction survey. According to the latest results from the firm, DIRECTV and Verizon FiOS (738) tied for top honors in TV customer satisfaction in the East region; AT&T U-verse (750) ranks highest in the North Central region; Verizon FiOS (751) ranks highest in the South region; and DISH Network (739) ranks highest in the West region.
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33 comments


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