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News tagged: Verizon FiOS


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by Karl Bode 04:22PM Tuesday Nov 25 2014
Earlier this month a blog post by Verizon indicated that Verizon would sue the FCC if the agency tried to pass anything other than the flimsy, Section 706 rules the FCC already tried to implement once. As noted at the time, Verizon would prefer it if readers of their missives ignore that it was Verizon that sued to overturn the FCC's original Section 706 rules, bringing us to the current Title II debate in the first place. You're also to ignore that Verizon in the process annoyed Comcast and AT&T, who were perfectly happy with the original, flimsy neutrality protections.

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In an ex parte letter filed with the agency yesterday (spotted by Jon Brodkin at Ars Technica, Verizon Executive VP Randal Milch again re-iterates that if the FCC pursues the flimsy 706 route, those rules "will not be the object of a successful court challenge—by Verizon or anyone else."

Isn't that nice of Verizon? Classify ISPs as Title II however, or utilize the "hybrid" approach to rules proposed by Wheeler (where ISPs are left alone but connections to edge providers are governed under Title II) and Verizon has made it repeatedly clear the FCC will be heading to court. Verizon is effectively backtracking but hoping you won't notice they're backtracking, realizing that they opened a Pandora's box by deciding to sue in the first place.

Milch was responding to recent comments made by Wheeler that he'll be taking his time crafting the rules, because he expects ISP lawsuits are inevitable.

"Let’s make sure that we understand what is going on here," Wheeler said. "The big dogs are going to sue regardless of what comes out." It's unclear why, given Verizon's decade of aggressively anti-net-neutrality behavior, we're to trust the telco when it comes to what the company will, or won't, sue over. If Verizon intends to sue no matter what, consumer advocates argue the FCC may as well go the Title II route and make sure it's a proper fight worth having.

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by Karl Bode 07:57AM Friday Nov 14 2014
Verizon has agreed to pay $1.37 million to settle an investigation into the company's FiOS billing practices in Maryland. According to the The Baltimore Sun , the settlement settles a six-year investigation into misleading Verizon promotions (like those televisions the company had a hard time ponying up years back) incorrectly charged early termination fees, and instances where Verizon failed to adequately outline equipment fees. "Verizon's activities when it was rolling out FiOS established it as one of our office's biggest complaint generators," Attorney General Douglas F. Gansler said in a statement. "I'm pleased that Verizon is changing its marketing practices to accurately reflect the total cost of its services and that a significant number of consumers will receive restitution as a result of this agreement."

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by Karl Bode 12:31PM Thursday Nov 13 2014
For the last few years ISPs have spent a lot of time responding to Google Fiber by insisting that users don't need 1 Gbps connections, hoping to shift the conversation away from the elephant in the room: their high prices. Time Warner Cable doesn't think consumers need ultra-fast, inexpensive connections and neither does CenturyLink or Frontier Communications.
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by Karl Bode 12:01PM Thursday Nov 06 2014
As noted previously, Verizon's FiOS expansion has been over for several years, with the exception of franchise build out promises for major cities (though some of those deployment promises, like in NYC, probably won't be met). Still, some of the forgotten regions in Verizon's footprint (like Alexandria, Baltimore, Buffalo & Boston) continue to hold out hope that the company will eventually decide to extend FiOS a little bit further.
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by Karl Bode 10:20AM Wednesday Nov 05 2014
While consumer advocacy groups and the EFF have been far from impressed, so far the mega-ISPs had yet to comment on the FCC's leaked proposal to take a "hybrid" approach to net neutrality rules. That approach would leave residential broadband connection classified as is to avoid a legal skirmish, while classifying the connections between ISPs and edge providers like Netflix as "information services" under Title II.
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by Karl Bode 10:04AM Tuesday Nov 04 2014
Verizon's ActionTec routers have never been what you'd call cutting edge, the company taking an extraordinarily long time to even offer 802.11N Wi-Fi functionality (and when they finally did, only offering 2.4Ghz). The company is making some significant strides in being more cutting edge with this week's release of the company's new FiOS Quantum Gateway, which will provide significantly faster speeds than older gear.
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by Karl Bode 02:29PM Wednesday Oct 29 2014
It's pretty clear at this point that while consumers complain a lot about high cable prices, it's really not driving consumers away from traditional cable on a grand scale. While this won't be the case long term, users appear to be willing to pay a lot of money and even tolerate bi-annual rate hikes -- if they're treated relatively well.
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by Karl Bode 08:26AM Monday Oct 27 2014
While Netflix and Verizon have sparred over poor (but now improved) streaming performance to the point of threatening lawsuits, that disagreement only appears to go so far. In a research note BTIG Research (registration required) indicates that Verizon is now offering new FiOS customers a $150 VISA prepaid gift card and a free year of Netflix service if they sign up for the FiOS triple play. It's an interesting move given the animosity many larger cable operators have had toward something they see as a competitor (while Netflix insists they're just a supplement to traditional cable and a competitor to services like HBO).
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Update: Verizon reached out to me to note that this is a trial offer currently only being made available in the New York City market, and is only running from 10/22-11/1.

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by Karl Bode 10:34AM Thursday Oct 23 2014
For many years Verizon has wanted to offer an Internet TV service outside of the company's traditional FiOS and DSL footprint, earlier this year paying $500 million for Intel's failed dreams and streaming TV technology. Efforts on this front so far haven't gone as planned; the company was forced to shutter their underwhelming streaming joint venture with RedBox due to low interest.
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by Karl Bode 06:18PM Tuesday Oct 21 2014
Verizon's latest earnings were released this morning, the company seeing a net income of $3.79 billion on revenue of $31.6 billion. While Verizon slightly missed Wall Street estimates, competition from T-Mobile didn't dent big red much: the company added 1.5 million wireless customers in the third quarter, 1.1 million of which were tablets.
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by Karl Bode 11:25AM Monday Oct 13 2014
Netflix's latest ISP streaming performance rankings continues to show specific and pointed improvements for companies that have struck interconnection deals with the company. Both Netflix and Level3 have accused AT&T, Verizon and Comcast of intentionally leaving peering points un-upgraded to force content companies like Netflix to pay them for direct interconnection to bypass these intentionally congested links.
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by Karl Bode 10:43AM Friday Oct 03 2014
If you recall, Verizon worked very closely with Google and AT&T To craft the FCC's first set of net neutrality rules. As we discussed at length at the time, the rules by design were jam-packed with loopholes allowing all manner of anti-competitive behavior, just as long as companies dressed it up with faux-technical justifications (something Verizon's quite good at).
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by Karl Bode 12:48PM Tuesday Sep 30 2014
Back in 2012 Verizon and RedBox proudly joined forces to launch the creatively-named Redbox Instant by Verizon, which was supposed to be a significant competitor for Netflix. This year however reports began to emerge that the service wasn't doing very well, and I've noticed that Verizon hasn't worked very hard to promote the partnership.
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by Karl Bode 08:42AM Tuesday Sep 30 2014
Users in our forums note that Verizon has started pushing out a new software update for the company's FiOS TV set top boxes that again significantly revamps what was already one of the more popular guides in the industry. Users in the thread offer up numerous images illustrating the graphical changes in IMG 1.9.7, which an insider says is being deployed currently only on Cisco and Motorola boxes starting today in New York and Pennsylvania.
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by Karl Bode 10:43AM Monday Sep 29 2014
The cable companies that pioneered cable television continue to flounder in JD Power and Associates' latest TV customer satisfaction survey. According to the latest results from the firm, DIRECTV and Verizon FiOS (738) tied for top honors in TV customer satisfaction in the East region; AT&T U-verse (750) ranks highest in the North Central region; Verizon FiOS (751) ranks highest in the South region; and DISH Network (739) ranks highest in the West region.
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by Karl Bode 12:18PM Wednesday Sep 24 2014
Back in July Verizon announced that the company would be making all of their FiOS tiers symmetrical, a move that was specifically aimed at cable operators struggling to keep upstream speeds on par with fiber offerings. Verizon this week took this same fight to cable operators on the small business side, announcing that they're now bumping the upstream speeds for business customers as well. According to the company announcement, the upgrades should happen automatically for "nearly all" of the company's FiOS business customers.

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by Karl Bode 12:34PM Friday Sep 19 2014
Baltimore is one of a number of cities that Verizon skipped over when deploying FiOS, leaving most city residents with only the uncomptitive option of either sluggish Verizon DSL or Comcast (if they're lucky). They're also one of the countless cities who begged for Google Fiber attention to no avail.

Baltimore's now hoping to take matters into their own hands, and have hired a consultant to explore a number of possible ideas ranging from reworking their protectionist citywide franchise agreement with Comcast, to possibly building some or all of the kind of network nobody else wants to:
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"Baltimore is still in the exploratory stages of the initiative but the city will likely build out some of its own fiber infrastructure that it will use to lure new competitors to the area. Jason Hardebeck, the executive director of the Greater Baltimore Technology Council, tells the Business Journal that the city may also consider making its own municipal Wi-Fi network that will be run more like a public utility."
Of course paying a consultant $157,000 is certainly no guarantee anything gets accomplished, but it's interesting how the one-two punch of Google Fiber and Wheeler's criticism of state protectionist broadband law has seriously reheated a subject that for a decade had largely flown under the radar.

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by Karl Bode 07:22PM Thursday Sep 04 2014
Verizon today reminded us in a press release (and a video, below) that the company's FioS initiative is officially ten years old. The company refreshingly bucked timid industry trends a decade ago, then CEO Ivan Seidenberg bullishly spending $24 billion on fiber to the home services that offered unheard-of speeds with no usage caps of any kind.
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by Karl Bode 12:30PM Wednesday Sep 03 2014
It's fairly obvious that Google Fiber's entry into the broadband market has made significant waves. While the actual deployments have been limited (with only just Kansas City significantly online just yet), the service's very presence has rekindled debate over the abysmal state of broadband competition in the United States.
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by Karl Bode 08:33AM Tuesday Sep 02 2014
Verizon's ActionTec routers have never been what you'd call cutting edge, the company taking an extraordinarily long time to even offer 802.11N Wi-Fi functionality (and when they finally did, only offering 2.4Ghz).

Now Dave Zatz has noticed that Verizon FiOS customers will finally be getting newer gear, some FiOS Quantum customers getting the new Greenwave G1100. The G1100 offers everything up to 802.11ac, and looks to have integrated Zigbee home automation support.

Users in our forums suggest Verizon's purging old router inventory by providing their older ActionTec routers free with upgrades to 50 Mbps speeds or higher.

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