Review by Digital07str  UPDATED: 149 days ago member for 1.4 years, 56 visits, last login: 7 days ago
Ypsilanti,Washtenaw,MI
$54 per month
about 18 days
Covad
"Its internet? If you want to be run in circles and love to pay more than what you should."
"Failed to lower my 6.0Mbps DSL to 35.95/month when told they would. Failed to lower a second time too."
"Completely abysmal company."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Omg! AT&T offered a better price, so I contacted Earthlink, and we where able to come to an agreement that satisfied me completely, until that is, they didn't come through on the deal. The first time I contacted Earthlink, I was told I could get 35.95 a month down from my current 54.95 a month and 1 free month of service. When my bill came around, I noticed I got the free month, next month, my bill was still 54.95. I contacted Earthlink. I was told they couldn't lower it to 35.95 because there billing system wouldn't accept anything that low, and that they could lower it to 45.95. Still better than 54.95. One month later, still my bill was 54.95. Contacted them again, and this person told me I could get 35.95. The next billing cycle is coming up in less than a week. If it is not 35.95, I am canceling and going to another provider. I have been with Earthlink since 05/05/00.
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