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Review by TODDRICK See Profile

  • Location: Milwaukee, Milwaukee, WI, USA
  • Cost: $53 per month
  • Install: about 17 days
  • Telco party Ameritech
fast connection and static IP at a great price
none yet, just a few minor irritations
good deal
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

I've waited awhile to write a review to see how stable connectivity and e-mail would be. I think things have gone very well. I am a DTVDSL refugee (dry pair installed in 3/2000) so was not bothered with downtime while getting lines released. I ordered on 1/6/03, recieved the router on 1/17 and was sync'd and surfing on 1/23.

NO muss, no fuss and I never felt the need to pester them for install status. (Strange, my Telocity(old DTVDSL) install also went like clockwork at a time when many were complaining loudly.) I'm getting about 1290/440 (they warned me up front that I wouldn't get much more than 300 up), much better then the 600/60 I was getting from DTVDSL. I called them last week to set up two more e-mail accounts and was pleased to find no Frank-on-hold, in fact no hold at all. I am very pleased with Cyberonic.

25 April 2005

Just a quick update, after 2 years of service I remain generally pleased with Cyberonic. The connection has been rock solid, I am getting 1290/600 and cannot remember any outages. I am still on the 1.5/768 plan (don't want to pay the setup fee to transfer to the 6.0/768plan, if they would comp or discount the setup I'd go for the faster connection). The Email servers have occasional 'brain farts' but are generally very good. Usenet servers are pretty poor, I see many 'server not found' and 'message no longer on server' messages, even for posts made that day . Problems remain also with the DNS servers. Shortly after getting their service I found DNS problems with the servers I was told to use. I changed to different Cyberonic DNS servers after reading a thread on this site. Lately these servers have also been flakey so for the last 3 or 4 weeks I have been using Level3's servers (also found in a thread on DSL Reports) and once again have aggrivation free surfing. Bottom line: I'm still happy with Cyberonic and I'm one who likes to gripe.

19 November 2012

Damn, time flies by. Coming up on 10 years and I'm still using Cyberonic, although a few years ago I upgraded to the 3.0/768 plan. Typically I get 2.6 to 2.8/660. We tried 6.0/768 but speed did not increase and the connection became unstable (I am about 11,200 feet from my CO). Other then one incident a few years ago when I lost connectivity secondary to a construction crew ripping up a 60+ year old cable about 8 blocks from my home (AT&T actually fixed that in about 2 days, amazing seeing as the crew also broke a water main and the vault/access hole that AT&T made promptly flooded!!) service has been flawless. My only other choices here are Time Warner and uVerse, at some point I may go with Time Warner as I have been doing some work for them as a cross connect vendor for their business class services. I have not had any reason to call Cyberonic in years and with the recent upgrades in their eMail servers do not anticipate having to call although I may just to see what possibilities exist now for faster speeds. All in all other then a desire for faster speed with lower monthly cost I have no complaints whatsoever.

Cyberonic continues to rock.

3 April 2016

After 13 essentially trouble free years of service I have bailed to Time Warner Cable for my ISP. Cyberonic has been great but I cannot live with the approximately 2.7Mbps/650Kbps service any longer. Speeds are not the fault of Cyberonic, I am 11,200 wire feet from my CO and have been lucky to get what I've had. Mainly I will miss the 5 static IP addresses. TWC does not do static IPs for residential service and Business Class is MUCH more expensive at any speed tier and they still charge monthly for static IPs. On to another chapter in my internet service. Telocity to Direct TV DSL to Cyberonic and now to TWC. I'll post a review of TWC in a month or so. GOOD BYE CYBERONIC IT HAS BEEN A SMOOTH RIDE.

member for 22.6 years, 6546 visits, last login: 2 days ago
updated 7.8 years ago

TODDRICK
join:2001-08-27
Milwaukee, WI

TODDRICK

Member

Time Warner Cable

I changed from Cyberonic to TWC in January 2016. I provided my own modem and install was fast and went smoothly. The install tech did a very good job including running a new drop to my house. I'll see how the internet service is.