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Review of CYBERONIC INTERNET COMMUNICATIONS INC (DSL)


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Six Month Rating Unavailable
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Reviews:
480 reviews (392 good) (44 bad)
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Review by pizzaman1 See Profile
member for 7.5 years, 2 visits, last login: 214 days ago
updated 214 days ago

  • San Francisco,San Francisco,CA
  • $89 per month
  • (12 month contract)
  • about 9 days
  • Covad
  • "Very fast upload 1 meg"
  • "n/a"
  • "Fast upload, all ports open, 1 static IP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Udated 12-31-08

Still a great service. No problem what so ever.

Happy new year!

Updated 3-17-08

I have upgraded to 8m/1m service and works great. Several years with Cyberonic, Static IP and so far great service.

Thanks

---------------------------------------------------------------------------------- ---

I've had these guys for over three years now, 1.5/768 Static IP for $39.99/mon. I don't have any real issues when it's working, but when it breaks, what a nightmare. There were several outages that were all MCI related. One time when I lost carrier on the modem, all it took was a reset of the DSLAM card in the CO but that took 2 days. I wonder how many others this knocked out of service. Cyberonic technical did whatever they could. They answer calls right away days, nights and weekend. That’s what I like about them very responsive. Based on my experience, customer service is very friendly and helpful.

I am one HAPPY camper and would never change, all I know is I've been extremely pleased with them for years and continue to recommend them.

Comments:

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