Review by mrrock 
UPDATED: 1.4 years ago
member for 5 years, 3 visits, last login: 1.4 years ago
 Wilton,Hillsborough,NH
 Contract price not specified.
 "Very reliable, fast, friendly and knowledgeable tech-support"
 "DNS occasionly gets slow or flaky"
 "No hassle, reliable service"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
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I'm online 6 to as much as 15 hours a day. I get 90+% of the purchased / rated speed (1.5Mb) nearly always. Very little downtime. Once in a while the DNS gets slows, as mentioned. Specifying their DNS IP (or OpenDNS' IPs) fixes it. Tech support hold times are usually short and the reps I've spoken with know what they, and I, are talking about.
Order and install was trivial - they're our phone company - install consisted of plugging in the modem (Actiontec GT704-wg) they mailed us (probably from their depot here in town). Service was on when they said it would be on. When one modem failed, they confirmed it on the phone and resolved it by swapping it over the counter at the local billing office.
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TDS
