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Review by ETvoipHm See Profile

  • Location: Saint Petersburg, Pinellas, FL, USA
  • Cost: $40 per month
  • Install: about 7 days
  • Telco party Verizon (ex GTE)
Ontime painless cutover. Cheaper price. Still static IP. All ports. Rational AUP.
DTV was 840/160 Rapid Systems is 640/130.
Lets support the
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Thanks to DSLreports I had the privilege of witnessing my provider fall off the edge of the internet (DTV). Fortunately Rapid Systems offers static IP at an even better price. The staff have big titles but sound like they have credentials to match. Their radio ads are just a bit more informative than a telco's.
They don't offer temporary discounts or MP3 players.
I figure since they dare to advertise in the reports they are accountable.

Shopping for DSL is still chaotic. Read the reports enough so that you can distinguish the exceptions from the trends.

Enjoy.

Disclaimer: Unaffiliated frequent freeloader. Hayward and ronob fan.

member for 21.1 years, 469 visits, last login: 5.3 years ago
updated 9.5 years ago


direwoof
join:2002-06-07
Brandon, FL

direwoof

Member

Rapid Systems Rock

I actually had these people for DSL about 8 months ago and they are great, but I had to drop them after 2 months as the lines had to much noise on them. Now this could have been fixed but not by them as the lines were owned by Verizon. After Rapid Systems put me on a conference call with them and a Verizon Tech out in California it was decided to monitor the line for 3 days. It was determined that all had to do was get with the local office and take care of the problem. Once I got a hold of them I was told that as long as I was with Rapid Systems they couldn't do anything, but if I would switch to Verizon DSL I wouldn't have the problem. Well to make a long story short I dropped Rapid Systems although I wrote them a letter stating it was no fault of theirs and ordered another cell phone for my wife(Not Verizon)and then called the local office and canceled our phone service. If more people would do the same maybe these telco's would learn from it!!! Just fantasizing as that will never happen

ronob
I'M Fixin It
join:1999-10-18
Fort Lauderdale, FL

ronob

Member

Is it soup yet?

I do my share of lurking,I try to live by the old adage;
"It's better to be silent and let others to think you a fool,then to open your mouth and remove all doubt"
Not always Successful.
ETvoipHm
Premium Member
join:2003-01-21
Saint Petersburg, FL

ETvoipHm

Premium Member

On the demise of Rapid Systems DSL.

Received a phone call from Rapid Systems advising that Verizon is retiring it's DSL plant and will not provide connectivity past Halloween. After 14 years I am disappointed that only the big boys BH and VZ are still around.

Zenit_IIfx
The system is the solution
Premium Member
join:2012-05-07
Purcellville, VA
·Comcast XFINITY

Zenit_IIfx

Premium Member

Re: On the demise of Rapid Systems DSL.

Wow - it looks like VZ is serious about killing off the copper plant. Does your area have an extensive FIOS build out? Here in VA once FIOS penetration gets past a certain point and the FTTH infrastructure overlaps most of the copper network, VZ announces it is killing the copper.
ETvoipHm
Premium Member
join:2003-01-21
Saint Petersburg, FL

ETvoipHm

Premium Member

Re: On the demise of Rapid Systems DSL.

What is really strange is that Verizon is still willing to sell me DSL while there is no FIOS alternative near me. I live in a 40 year old neighborhood with buried services. Digging it up for FIOS is expensive. Somehow they have disconnected my DSL provider ( Rapid Systems ) while still offering to sell direct. Surely the FCC ought to have something to say about that.10/25/2014
it's own. Chat dialog with VZ.
LISA METS(15:59:41): OK tks
LISA METS(16:00:09): ADSL or wireless?
Christopher(16:00:44): We are offering DSL internet with Verizon standard services.
LISA METS(16:00:59): OK tks
Christopher(16:04:04): You're most welcome! Could you please share what are you looking with the Bright House's proposal?
LISA METS(16:06:39): Entry level of 10 Mbit data for now. Possibility of Static IP. they have lots of higher BW offerings for later.
Christopher(16:08:00): I understand. However, with Verizon you can secure with the Standard services and once FiOS is available at your location you would be able to Upgrade Verizon FiOS for FREE.
Christopher(16:12:05): Just to confirm, are we still connected?
LISA METS(16:14:12): I'm here they quoted $54 for 10 MB and staci Address for $10
Christopher(16:15:08): I see. Thank you for sharing this with me.
Christopher(16:15:08): The great thing about High Speed DSL is that it's a dedicated connection. Cable internet service is a connection you share with neighbors around you, thus your speed will fluctuate during peak hours. LISA METS(16:15:23): I lost my VZ page when I opened another window.
LISA METS(16:15:37): Can You remind me what the VZ offer was
Christopher(16:16:07): Not a problem, let me send you a Fresh link and you can log in to your account.
LISA METS(16:16:15): Have VZ and Netflix make up an arrangement now
Christopher(16:16:31): »www.verizon.com/ForYourH ··· yVerizon New/ACSLogin.aspx?FlowRoute=ACCOUNTREVIEW
Please click on the above link and enter your "Verizon User ID and password" and click on "Continue" Christopher(16:18:11): Yes, however it is an ongoing offer with Verizon FiOS service which is limited to only some locations.
LISA METS(16:19:22): tks
Christopher(16:21:08): You're welcome! Were you able to log in to your account?
LISA METS(16:24:13): The service offering is described as 7.1 - 15MB. I am about 300 Ft from the CO and was previously offered 7 MB. Is it possible to be more specific on the BW or is it a matter controlled by the twisted pari? LISA METS(16:24:24): 3,00 Ft
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%uFFFC10/25/2014
LISA METS(16:24:35): 3,000Ft
Christopher(16:25:50): There are a number of factors that influence speed, including the condition of your telephone line, the wiring inside your location, the amount of congestion on the Internet itself, and the speed of the web sites or servers that you connect to on the Internet. For all these reasons, the actual connection and throughput speeds of the service are not guaranteed. LISA METS(16:26:09): OK
Christopher(16:27:29): Would you like to add the High Speed Internet Enhanced online today?
LISA METS(16:27:51): not yet
LISA METS(16:28:12): thank for your time
Christopher(16:28:33): I hope you don't mind me asking, is there anything holding you back from placing your order online today?
LISA METS(16:28:50): checking wow
Christopher(16:29:51): Could you please clarify it for me? LISA METS(16:32:29): im still
LISA METS(16:32:34): here
Christopher(16:33:34): Thank you for confirming. Is there anything else that I can help you with before you place your order today?
Christopher(16:37:24): Lisa, are we still connected?
LISA METS(16:38:36): yes
Christopher(16:40:17): Okay, I hope you don't mind sharing with me with what are you doing right now?
LISA METS(16:42:39): still workin
Christopher(16:43:50): Thank you for confirming. Are you able to make the selection?
LISA METS(16:46:09): Ccan I ssave money by using my own modem?
Christopher(16:47:04): You would require a Westell Versalink 327W router which is compatible with Verizon DSL service.
LISA METS(16:47:44): But it is included in the quote of $33.26 LISA METS(16:48:15): 23.36 incremental cost Christopher(16:49:30): Just to confirm, are you referring to purchase it online from elsewhere?
LISA METS(16:50:01): it is on top of my existing 66.72/ mo phone bill
Christopher(16:50:56): Just to confirm, do you currently have a router?
LISA METS(16:51:16): Yes
Christopher(16:51:47): You have purchased it from Verizon, correct?
LISA METS(16:53:05): I have the old DSL modem from Rapid systems Tampa but will be using an Apple Time Capsule for the router functopm
Christopher(16:55:11): I would like to share that you can use only compatible modem for DSL service. You just have to
%uFFFC%uFFFC4/6
%uFFFC10/25/2014
purchase it once for a one time charge. It is not that your modem would not work. However, we would not be able to guarantee desired speeds if you keep your own modem.
LISA METS(16:57:14): OK do you have a price for the modem or is the rental included in the quote. I 'm sorry I get whis way when i juggle too many prices at once Christopher(16:57:59): There is no rental for the modem. You just have to purchase it once for $44.99 one time charge. LISA METS(16:58:24): tks
Christopher(16:59:30): You're welcome! Would you like to proceed further with the order?
LISA METS(17:04:10): Your patience should be rewarded. yes Christopher(17:04:35): Thank you for confirming. Let me assist you with this.
Christopher(17:06:56): Under Create your own bundle, please select "Verizon Freedom Essentials plan + High Speed Internet Enhanced plan and then click on Add to Cart. Christopher(17:08:11): Let me know once you have done that.
LISA METS(17:08:35): Why is the 205 channel opeion highlighted?
Christopher(17:09:06): Please uncheck the TV section and then select the phone and internet plan.
LISA METS(17:10:13): What part do i hit?
Christopher(17:11:02): Are you referring to unchecking the TV Section?
LISA METS(17:11:02): I deslected the TV
Christopher(17:11:42): Great! Now make your selection and click on Add to Cart, the bundle will be in the cart on the top right corner. Just click on Checkout button then. LISA METS(17:12:13): Now I don't understand the $54.99 price
Christopher(17:13:34): The bundle for Verizon Freedom Essentials plan + High Speed Internet Enhanced plan is for $54.99/mo. What difficulty are you facing in understanding the price?
LISA METS(17:16:37): The earlier didplay indicated 33.96 more Now i read $54.99
LISA METS(17:17:31): 33.26
Christopher(17:18:22): I would like to share that the bundle with Freedom Essentials plan + High Speed Internet Enhanced plan is for $54.99/mo. It would not be lesser then that. You must have checked it with the Flat Rate plan or the lower internet plan.
Christopher(17:19:52): Just to confirm, were you able to add the bundle to the card and click on Checkout?
LISA METS(17:20:58): OK I have been mistaken I will revisit this another day. Thank you for your perseverance. This concuddes our communication
LISA METS(17:21:11): concludes
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10/25/2014
Christopher(17:21:36): So, you do not wish to add the Internet service online today?
LISA METS(17:21:44): correct
Christopher(17:22:10): What is holding you back? Christopher(17:26:45): Just to confirm, are we still connected?
Fri Oct 24 2014 18:22:23 GMT-0400 (EDT): Failed to establish connection to server. Please exit the window. Connection timed out, please close and reconnect. Welcome to Verizon Live Chat
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