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Member review of DSLi


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Reviews:
read 398 reviews (234 positive) (81 negative)
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$49 per month avg ($49 to $49)

Review by flycuban See Profile
Posted: 1.4 years ago
member for 3.4 years, 864 visits, last login: a few hours ago


Homestead,Miami-Dade,FL
$59 per month (12 month contract)
about 4 days
BellSouth
"Local Based ISP"
"Limited Support - Not open 24/7"
"Alright ISP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Speakeasy
    Switched DSL circuit from Speakeasy.net to DSLi - Ordered 3.0/384 circuit on April 23, 2007. Changed the network connection within 4 business days. Modem was hand brought to my house by my Sales Rep (Phil)!! Can't beat that.. As for the price I got 3.0 services from DSLi for $59.95, no port blocking (able to run my mail & web servers), Speakeasy on the other hand doesn't offer 3.0 only 1.5 & then 6.0...way to pricey for my pocket....

    I have run some speed test and found that I barely get 1659 kbps down, and about 284 kbps up. I have read some other users in the DSLi forum stating that there network is pretty slow..I've also heard they run a single DS3 (45MB) connection for there DSL ATM network.. THIS IS REALLY BAD! Only downside to my new account is that they now require all DSL circuits to be on PPPOE instead of BRIDGED connection...limited to one outside I.P. Address.

    I also had problems with the modem loosing sync with the DSLAM every 10 min(s), and worst at night. Made a call to DSLi and they disptached a Bellsouth tech. - the tech ran an MLT loop and found it clean he told me that it looks and sounds like a break somewhere in the copper run back to the terminal box down a few houses. He stated that Bellsouth would not dig up anything nor fix the underground cabling. He then said "off the record" that in order to repair/fix the sync problem I needed to have a termimal box installed for my line which would be placed if I I purchased two additional voice lines...so i did! And after 2 days Bellsouth sent out a crew and repaired the line - no more loosing sync....and now I have a new copper pair running to the NID to the terminal box. So after 3 weeks i'm going to disconnect the lines, and I keep the newly installed terminal outside. Pictures are below.

    Support is one of a kind - call during the day and hold times are short, after 6 pm hold times can go up to 20-30 min(s), but once you get a tech. on the line they are excellent at resolving issues.

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