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Member review of DSL EXTREME


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read 1120 reviews (875 positive) (128 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$38 per month avg ($18 to $66)

Speed test results 3 year trend
Review by unoriginal See Profile
UPDATED: 2.2 years ago
member for 9.3 years, 3532 visits, last login: a few minutes ago


San Diego,San Diego,CA
$34 per month
about 10 days
AT&T
"Solid connection, no pesky PPPoE to deal with"
"none so far"
"Decent, reliable ISP at a good price"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:
(ratings match consensus)

    I switched from AT&T/Yahoo to DSLExtreme about 1 month ago. My contract with AT&T expired and that left me free to finally explore other options. I had read good things about DSLExtreme and decided to give them a try.

    So far there have been no major problems. My line was switched over on the day is was supposed to be and I only saw about 2 hours of downtime. Speed tests all show that I am getting the speed that I am paying for which is good.

    I also like the fact that I now have a full range of newsgroups to browse as well. A while back AT&T decided to prune so of the more "questionable" groups from their servers and that kind of irritated me. So now I have access to all of those groups and more now.

    I have not had to deal with tech support so I can't speak as to how they deal with customers. But I have used the dedicated forum here at DSLr to ask questions of the staff and have gotten answers to all of them that way.

    Followup comments:
    view 1 comment

    funnygrandpa

    @dslextreme.com

    customer service

    These people are great. They get on and stay on a problem until it is solved, and really go the extra mile.
    After ATT Yahoo (and dealing with customer service people
    in far-away lands) this is a real relief.
    permalink · 2007-08-31 10:11:17 · Reply to this
    Forums » comments on review of DSL EXTREME

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