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DSL EXTREME page on DSLReports
Six Month Rating

Reviews:
bullet 1354 reviews (961 good) (213 bad)
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Review by WiFiguru See Profile

  • Location: Mt Baldy,Los Angeles,CA
  • Cost: $45 per month (12 month contract)
  • Install: about 4 days
  • Telco party Verizon (ex GTE)
Good "Fast, flawless setup. No downtime."
Bad "Must know how to setup own modem."
Overall "DSLExtreme -- Still rocking it."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Switched from Verizon direct to DSLExtreme because of faster speeds offered. Chose to keep my modem (versus getting one for free on lease)

I woke up in the morning on activation day, and had no internet. I knew that I had to login to the modem and switch to PPoE/enter DSLExtreme credentials. Was up in a few minutes.

I do have to say, $44.95 for 7Mbps is still kind of pricey. Wish they would give some sort of 12 month incentive.

I posted the following here: »DSLExtreme -- still rocking it..

Just want to give props to Nick and DSLExtreme for making my switch flawless.

DO you know what a pain in the ass it is to work with Verizon DSL customer service?

Ask for fastpath? Most reps have no clue what you are talking about, or lie and say that you cannot get it.

Anyways, over the months I have been pre-qual'ing on DSLExtreme. They stated I could only get 3Mbps, which is what I was subscribed to with Verizon direct.

My CO is FULL here. You can not sign up for new DSL service at all. Everybody is capped at 3Mbps.

Finally, a couple weeks ago, 7Mbps was available through DSLExtreme. I thought -- no way! Verizon direct would not let me upgrade, so I contacted Nick to see if this was a legit thing/if there might be capacity.

Fast forward a few hours, and I pulled the trigger. 4 days later I woke up, and had 7Mbps service.

Asked Nick over the weekend if I could get swapped to Fastpath (lower latency is always nice).

The request was granted, and went from 40-50ms to 10ms (downtown LA).

Anyways, just want to say kudos/thanks DSLExtreme (Nick) for taking care of my order.

member for 9 years, 3284 visits, last login: a few hours ago
updated 167 days ago

Comments:
joeharney

join:2000-04-30
Brooklyn, NY

hmmmm

lets see if you feel that way after 12 months

WiFiguru
To infinity... and beyond
Premium
join:2005-06-21
Irvine, CA
Reviews:
·DSL EXTREME

Re: hmmmm

said by joeharney:

lets see if you feel that way after 12 months

I've had DSLExtreme in the past, both Verizon (ex GTE) and AT&T areas.... they were excellent experiences.

AT&T was great because we went over DSLEx's RBACK, which had some decent peering.

XyzzyMagicat

join:2009-06-25
Petaluma, CA
said by joeharney:

lets see if you feel that way after 12 months

I don't know what service is like elsewhere in the country, but I've been having a really good experience with them for the past six or so years. It's not perfect, but I can't find any other ISPs these days that are similarly inexpensive, allow home servers, include great Usenet access, and don't impose data caps or break net neutrality.

XyzzyMagicat

join:2009-06-25
Petaluma, CA

Pricing might not be entirely their choice

I do have to say, $44.95 for 7Mbps is still kind of pricey. Wish they would give some sort of 12 month incentive.
I was really confused by this quoted part at first, until I visited their DSL new-member pricing page and saw that the speeds & costs are different under Verizon and AT&T.  I can't imagine that they're charging newbies less than half as much for AT&T 6Mbps as they do for Verizon's 7.1Mbps...

WiFiguru
To infinity... and beyond
Premium
join:2005-06-21
Irvine, CA
Reviews:
·DSL EXTREME

Re: Pricing might not be entirely their choice

said by XyzzyMagicat:

I do have to say, $44.95 for 7Mbps is still kind of pricey. Wish they would give some sort of 12 month incentive.
I was really confused by this quoted part at first, until I visited their DSL new-member pricing page and saw that the speeds & costs are different under Verizon and AT&T.  I can't imagine that they're charging newbies less than half as much for AT&T 6Mbps as they do for Verizon's 7.1Mbps...

Verizon DSL pricing is high for whatever reason (can get so much more on FIOS for that price).

AT&T is cheaper. I can get their 12Mbps UVERSE service for $44.95. DSL is what, $24 for 6Mbps?

EDIT: Not to mention, I was getting 20Mbps/2Mbps from Time Warner Cable before I moved for $30/month.