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Review by JOnderisin See Profile

  • Location: San Diego, San Diego, CA, USA
  • Cost: $66 per month (12 month contract)
  • Install: about 10 days
  • Telco party AT&T
DSLExtreme kept in touch and made sure the install proceeded.
AT&T Installers took 3 days and 3 different installer teams to get it working
There were issues with clean lines into my home but DSLExtreme kept after the install team and got it done.
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Install Co-ordination:
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I ordered the new TrueSTREAM with 45 megabit down and 5 megabit up from DSLExtreme. Only had to wait a week for the installation window. My last mile carrier is with AT&T and they had to make sure that I had two clean copper lines into my home for the TrueSTREAM to ride on. It took AT&T three different install teams on three different days to get the job finished. The original install date was scheduled for a Friday and to my surprise they worked on Saturday and Sunday to get my installation finished. The end result is a blazingly fast 50 megabits down. Now everyone in my family is able to stream high-def content at the same time. We regularly have 4 high-def streams going at the same time and there is no buffering. DSLExtreme kept me in the loop with what the AT&T installation team was doing. I got regular calls from them over the weekend with status on the installation. I would recommend DSLExtreme to everyone. They are truly a class act.

member for 9.2 years, 2 visits, last login: 9.1 years ago
updated 9.2 years ago