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Review by wcnghj See Profile

  • Location: Rumford, Oxford, ME, USA
  • Cost: $30 per month
  • Install: about 16 days
Local provider, reliable, stable pricing.
Upload speeds are lagging behind as a result of the technology used.
Left their Internet for Time Warner, keeping GWI for basic home phone.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Update 12/31/2013: Left GWI for Time Warner's 15/1 plan with a promo price of $34.99 for 12 months. Keeping Basic GWI phone for around $30/month, includes incoming calls, Caller ID, Call Waiting, etc. All outgoing calls are 5 cents a minute.

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Update 6/10/2013: Things are still going well, have been on the 7/1 Package and All-Maine phone for quite some time. It's under $70/month including tax. I do think an upgraded upload speed is in order from them.

GWI: »www.speedtest.net/result ··· 8180.png

Comparison with LTE from US Cellular at the same location: »www.speedtest.net/result ··· 3215.png

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Update 7/15/2011: GWI recently changed their speed tiers,and will be automatically switching customers in the coming months. The new plans are 7/1 for $29.95 when bundled with phone and $34.95 for 20/1 when bundled with phone! I called today and they were able to switch me from the 5/1 to the 20/1 for no price increase! Cool! They said I would be able to get up to 16/1 based on my distance.

»www.speedtest.net/result ··· 2033.png

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Update 4-16-2011: Things are still going great! Speeds are regularly more than 5mpbs(usually 5.04) and uploads are around .85, on the 5/1 plan. I now have all Maine phone and internet for $59/month after tax. It is wonderful.

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Update 5-31-08: I have upgraded to 5/1 for $4.95 more per month, I am working on getting my Westell 6100 working with GWI in hopes of getting better speeds than I am with the GWI provided modem.

GWI Supplied Modem:
»www.speedtest.net/result ··· 3995.png

Older Verizon Modem:
»www.speedtest.net/result ··· 3195.png

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It all started when Fairpoint took over DSL and Phone in the area, I wanted out. The first day Fairpoint took over, we were without DSL for a few hours.

I decided to give GWI a spin. I ordered the Local Phone and Regular(3/768) DSL for $60 a month, and added inside wire maintenance for $3.33 a month, bringing the total to $63 a month. This is $1 cheaper than verizon was.

The Cons:
*Included Caller ID is just number ID(They clearly state this).
*If you want full Caller ID, you have to get it with other services(3 way calling,etc. This costs $5/month extra).
*Phone service took 16 days to get setup.

The Pros:
*Call Waiting is included for free on all phone planes!
*Internet speed on the download side is higher than advertised, and upload is very close!
*DSL only took 2 days to get the modem, and 2 more days for service to be active, 4 total days!
*https://selfcare.gwi.net/Login.jsp - Online Service for Phone Logs!

The modem provided was an older Westell model.


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member for 15.9 years, 790 visits, last login: 1.8 years ago
updated 10.2 years ago


yo
@rr.com

yo

Anon

Verizon

Fairpoint has not yet taken over the Verizon wired line yet. So you can blame Verizon for it . The Sale is complete but rest of transition will take a while.
wcnghj
join:2008-05-01
Simsbury, CT

wcnghj

Member

Re: Verizon

Meh, I can only imagine how bad it will get.