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Member review of CenturyLink


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Full CenturyLink Forum

Reviews:
read 224 reviews (101 positive) (62 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$45 per month avg ($29 to $85)

Speed test results 3 year trend
Review by BigVe See Profile
UPDATED: 265 days ago
member for 4.3 years, 1501 visits, last login: a few hours ago


Gulliver,Schoolcraft,MI
$49 per month (12 month contract)
about 6 days
"Stable connection."
"Price a lot higher than other ISP's for the same service.Speeds have gone to the bottom"
"Need A LOT more bandwidth here"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Finally have a choice besides dial-up(and satellite).Signed up as soon as it was available in mid March.19.95/mo. for first 3 mo.Modem supplied was a Netopia 3341 but i also have a Westell B-90.They both work equally well.I am VERY happy so far with my first 3+ months with Centurytel Dsl.Have talked to tech support online with some stupid questions i have had since this is new to me and i have always received helpful response.Also the technical staff that works for Centurytel around here i know somewhat and that i hope should make things easier if i have problems in the future.Only two outages so far.One was caused by a cut fiber cable and the other was login problems(PPPoE).I signed up for the fastest they offered 1500/256 and i have a constant 1250+ down and 205+ up so no complaints here(my dial-up was about 48/20 ) I am 14500' + from office.Had my line tested by installer and it is good for 6000+down/ 600+ up.I know that some areas serviced by Centurytel can get 3000/512 but i was told that it will be quite some time if ever for us here but i live on the hope.Have seen many negative thing from other users but i would recommend Centurytel.And YES tweaking do help.

    Update 11-04-05
    Now close to 8 months and have never had any issues worth mentioning with speed or connection.Speed is still around 1250/215 every time i test it.So bottom line is that i am a happy customer with Centurytel DSL just still hoping that they will lower prices to be more in level of other providers.

    Update 2-20-06
    Even though it works great i have lowered my rating on services as well as value for money.Centurytel keeps falling behind competition more and more.Have 1500/256 (1250/215 after overhead) and no way to get any faster package unless i purchase a business line then they upload goes to 512.Don't think its worth a 50+dollars one time cost and an extra $5/month.Come on C-tel wake up before you get run over.

    Update 4-12-06
    Still going strong.Actually my download and upload recently got a little faster up from 1250 to 1400 down and 215 up increased to around 265 up.Still like to know where upgrades to 3000/512 went.Otherwise i am a happy camper

    1-24-07
    Nothing major has happened except that my modem died.Was replaced the following day for free by Centurytel.Speeds still in the mid 1400's down and 250+up.Still hoping of a speed increase but that is wishful thinking.Lower price would be great too as this must be the most expensive Dsl in the whole US (maybe even the World)

    6-23-07

    Still working as expected so no complaints here.Going strong but we need higher speeds and lower prices to match other providers.

    1-27-08

    Working but bandwidth is lacking due to overload of customers and not enough BW to go around specially prime time.Looking in to IPTV so hopefully i am going to have enough steam for that to work reliable.Time will tell.Otherwise i can highly recommend Centurytel in this area since our techs are great.

    3-20-08
    Things are going downhills so my ratings have been updated accordingly.Still better than dial-up but it's getting closer.with pings between 500-1000ms and download speed less than 100

    2-3-09
    A little better now but major slowdowns later afternoon/evening hours.They also know their bandwidth problems but it look like i am in for a long wait....again.Why can't they just add bandwidth when they know it's needed and fiber is available to them? Speeds between 300-1500 down and always a stable ~260 up

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