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CenturyLink page on DSLReports
Six Month Rating

Reviews:
bullet 646 reviews (206 good) (279 bad)
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Review by BigVe See Profile

  • Location: Gulliver,Schoolcraft,MI
  • Cost: $49 per month (12 month contract)
  • Install: about 6 days
Good "Stable connection"
Bad "Way to costly and no way to lower it since we already have bundled"
Overall "To much money for internet but what can i do(nothing if i want internet)"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

12-3-12.Centurylink offer all kinds of deals to new customers like specials pricing for the first year & can even lock in price for 5 years.I have been with them for many years and i can't get a single $ off.Wish i had an option and this company would be history

Finally have a choice besides dial-up(and satellite).Signed up as soon as it was available in mid March.19.95/mo. for first 3 mo.Modem supplied was a Netopia 3341 but i also have a Westell B-90.They both work equally well.I am VERY happy so far with my first 3+ months with Centurytel Dsl.Have talked to tech support online with some stupid questions i have had since this is new to me and i have always received helpful response.Also the technical staff that works for Centurytel around here i know somewhat and that i hope should make things easier if i have problems in the future.Only two outages so far.One was caused by a cut fiber cable and the other was login problems(PPPoE).I signed up for the fastest they offered 1500/256 and i have a constant 1250+ down and 205+ up so no complaints here(my dial-up was about 48/20 ) I am 14500' + from office.Had my line tested by installer and it is good for 6000+down/ 600+ up.I know that some areas serviced by Centurytel can get 3000/512 but i was told that it will be quite some time if ever for us here but i live on the hope.Have seen many negative thing from other users but i would recommend Centurytel.And YES tweaking do help.

Update 11-04-05
Now close to 8 months and have never had any issues worth mentioning with speed or connection.Speed is still around 1250/215 every time i test it.So bottom line is that i am a happy customer with Centurytel DSL just still hoping that they will lower prices to be more in level of other providers.

Update 2-20-06
Even though it works great i have lowered my rating on services as well as value for money.Centurytel keeps falling behind competition more and more.Have 1500/256 (1250/215 after overhead) and no way to get any faster package unless i purchase a business line then they upload goes to 512.Don't think its worth a 50+dollars one time cost and an extra $5/month.Come on C-tel wake up before you get run over.

Update 4-12-06
Still going strong.Actually my download and upload recently got a little faster up from 1250 to 1400 down and 215 up increased to around 265 up.Still like to know where upgrades to 3000/512 went.Otherwise i am a happy camper

1-24-07
Nothing major has happened except that my modem died.Was replaced the following day for free by Centurytel.Speeds still in the mid 1400's down and 250+up.Still hoping of a speed increase but that is wishful thinking.Lower price would be great too as this must be the most expensive Dsl in the whole US (maybe even the World)

6-23-07

Still working as expected so no complaints here.Going strong but we need higher speeds and lower prices to match other providers.

1-27-08

Working but bandwidth is lacking due to overload of customers and not enough BW to go around specially prime time.Looking in to IPTV so hopefully i am going to have enough steam for that to work reliable.Time will tell.Otherwise i can highly recommend Centurytel in this area since our techs are great.

3-20-08
Things are going downhills so my ratings have been updated accordingly.Still better than dial-up but it's getting closer.with pings between 500-1000ms and download speed less than 100

2-3-09
A little better now but major slowdowns later afternoon/evening hours.They also know their bandwidth problems but it look like i am in for a long wait....again.Why can't they just add bandwidth when they know it's needed and fiber is available to them? Speeds between 300-1500 down and always a stable ~260 up

12-21-09

Guess it's time to do an update.Not any changes really except for no more slow speeds after they added more bw.Now steady at 1500/256.Going on 5 years and STILL sitting on this 1500/256.WHERE is any speed upgrades? I know i can only handle about 6000/512 due to distance from office but that would be ok with me.

0-28-10

Not much to say except for it works.Still waiting for more speed and lower price(guess i'm in for a long wait)

1-1-11

Have updated services and value since we did get a speed upgrade available.Still as reliable as ever with consistent speeds day or night.

10-10-13

Works fine but Still no better value.They set pricing according to competition(and there is none)

member for 8.7 years, 3228 visits, last login: a few hours ago
updated 196 days ago

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