Review by John116 
Posted: 2.2 years ago
member for 2.3 years, 9 visits, last login: 2.2 years ago
 Valley Head,De Kalb,AL
 $34 per month (12 month contract)
 about 5 days
 CenturyTel
 "Good connection, small speed variations"
 "Numerous calls to tech support to get a stable signal"
 "GREAT - I now have a consistent connection"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I am on a copper cable pair, about 18Kf distance from the CO - Just about the limit of copper based DSL service
After 3 weeks of outages and speed variations, the tech support guy suggested (during a 2 hour outage) that I remove the local splitter to reduce possible attenuation and a noisy voice line. That restored connectivity immediately.
I should have known to do this sooner, but I was wrongly focused on possiblilty of power line load balancing issues, wet cable splices, and tstorm drop out. (The trouble's leaving here fine!) DOH!
- I removed the data line from the surge protector - thereby adding distance from the wall warts and AC wiring. Next I separated the modem from the Linksys router and the PC speaker.
As a result, I have a 1.5 M connection with very little variation and only a few seconds loss of signal during a small t-storm. Now I'll buy a separate surge protector unit for the data line.
- Alternatives: cable will never be available, I had Starband for almost 2 years and was pleased with the service. However, It costs more and has a speed of about 500K.
- DSL modem is a Westell 6100.
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