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CenturyLink page on DSLReports
Six Month Rating

Reviews:
bullet 665 reviews (213 good) (286 bad)
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Review by rulds See Profile

  • Location: Grand Canyon,Coconino,AZ
  • Cost: $24 per month
  • Install: about 15 days
  • Telco party Qwest
Good "Only thing good about them is they do not honor what they sale"
Bad "Customer service argues with customers"
Overall "If you can stay away please do"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

My Other Reviews

·AT&T U-Verse
·DSL EXTREME
·Cox HSI
I ordered service 8/12/2011 I got the modem on the 23rd. They say I got their modem on the 18th LOL!

From day one I been having issues with these folks. Try to call them and they say they do not have my number on file even. Cannot even chat with them because it throws me into there our of region website witch is there long distance end.

I got billed 1 month in advance, not even had the services 1 month stable yet.

They offered me 6 months at $24.95 for there 7 MB I do not even get 3 at best. Free activation was offered.

I never got a bill, so I had to call them.. I finally dug threw there long listed numbers they gave me to get to someone that did not help but argue! I told them i was offered free activation and that is not what I got. They guy kept arguing there charges with me and let alone 1 month in advance because every other company is doing it.

$100 bucks for 2 months of service NO WAY!

Their break down

$19.99 activation
$14.95 shipment of modem
$4.95 rental of modem
$24.95 first month (just got over my first month)
$4.95 (in advance for the modem 2nd month)
$24.95 again for advance.

Do you want Century Link?

Bottom line with Century Link

You cannot even login to MY account page because it says OOPS! Then they reset your browser to only go to there LONG Distance side witch does not work.

Their website is our fault!

1. They call you a liar
2. They argue over the phone.
3. They even told me they cannot argue anymore and just hung up!

There service is crappy at best!

Stay away from them if you can.



member for 2.9 years, 39 visits, last login: a few hours ago
updated 2.8 years ago

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