dslreports logo



how-to block ads

CenturyLink page on DSLReports
Six Month Rating

bullet 688 reviews (218 good) (295 bad)
bullet Submit a review by email click here
bullet login for new review notification feature

Review by (hidden by request)

  • Location: Las Vegas,Clark,NV
  • Cost Contract price not specified.
Good "None whatsoever"
Bad "No customer service never got my DSL turned on"
Overall "They made me wait at the business 4 to 8 hours for 3 days and never showed up"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)

 Century Link has been a nightmare for me.  I was a customer for 13 years with the company that Century link purchased.  They were awesome.  Century Link was not.  When I tried to setup DSL at my business they made me send them notarized lease proving who I was even though

I have been a customer for years.  They made me send it not once but twice.  They schedule a day to install the Internet but did not show up

or call.   When I called them they gave me another number to call who

told me it would take another week and I would have to be at the location

from 2 pm to   6 pm.  I was there but they never showed up and never called.  Once again I called them only to be told that they were just too busy to get to me. They scheduled yet another day and told me this

time I would have to be there from 8 am to 6 pm.  They never showed up

and never called.  We are now looking for an honest company that will provide Internet service and support in a professional manner.

(review was emailed from domain indiesos.com)
lodged 2.6 years ago




right on point there. whats messed up is that one of CL's core prinicples is honesty even though they fail miserably at providing it