Review by (hidden by request) (review was emailed from domain indiesos.com) lodged 1.1 years ago
Las Vegas,Clark,NV
Contract price not specified.
"None whatsoever"
"No customer service never got my DSL turned on"
"They made me wait at the business 4 to 8 hours for 3 days and never showed up"
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings below consensus)
Century Link has been a nightmare for me. I was a customer for 13 years with the company that Century link purchased. They were awesome. Century Link was not. When I tried to setup DSL at my business they made me send them notarized lease proving who I was even though
I have been a customer for years. They made me send it not once but twice. They schedule a day to install the Internet but did not show up
or call. When I called them they gave me another number to call who
told me it would take another week and I would have to be at the location
from 2 pm to 6 pm. I was there but they never showed up and never called. Once again I called them only to be told that they were just too busy to get to me. They scheduled yet another day and told me this
time I would have to be there from 8 am to 6 pm. They never showed up
and never called. We are now looking for an honest company that will provide Internet service and support in a professional manner.