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CenturyLink page on DSLReports
Six Month Rating

Reviews:
bullet 646 reviews (206 good) (279 bad)
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Review by Savious See Profile

  • Location: Belgrade,Gallatin,MT
  • Cost: $15 per month (12 month contract)
  • Install: about 30 days
Good "Cheap"
Bad "Slow, poor service"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Had a lot of issues trying to get this set up. They ended up sending me 2 modems, the install guy came out multiple times and they lost my order 3 times. Was supposed to have service installed ~Sept 21, didnt receive service until October.

member for 2.1 years, 729 visits, last login: a few hours ago
lodged 2 years ago

Comments:
Aninsider

join:2012-04-13

sounds right

honestly im surprised you even got a tech to come out. most of the time they dont, but i do know as well that since you did get a tech to come out your paying a higher rental fee each month for that modem versus if you didnt have him come out and had it sent via standard shipping or there is always the option to go to a retail store where they give you the modems free cause they know there junk
CenturyLink
VIP
join:2009-03-09
Boise, ID
kudos:7

Serivce order/install issues

Hello Saviouss,
We don't liketo hear that orders or services are not working as they should and would like to help. If you are still having issues or have a previous issue that has yet to be resolved to your satisfaction please feel free to engage us directly at TalkToUs@CenturyLink.com
Regards,
Steve @CenturyLinkHelp

Savious
Ill-advised
Premium
join:2012-03-05
Belgrade, MT
kudos:4

Re: Serivce order/install issues

said by CenturyLink:

Hello Saviouss,
We don't liketo hear that orders or services are not working as they should and would like to help. If you are still having issues or have a previous issue that has yet to be resolved to your satisfaction please feel free to engage us directly at TalkToUs@CenturyLink.com
Regards,
Steve @CenturyLinkHelp

Well, the service is slow, but I am getting what I pay for. Unfortunately, its the only option available in my area. If I could get better service than 1.5 Mbps, I would be happy.
--
Jobbie told me to change my sig.

BF15

@embarqhsd.net

Re: Serivce order/install issues

Lucky for you, i have constantly been having websites that come back as not unavailable all day long, and best we can get on my road is 512kbs... cant even stream netflix without a dozen buffering breaks in an hour long movie. and HD quality forget about it... can forget about online gaming too.