Review by Sportscaster member for 1.2 years, 13 visits, last login: 38 days ago updated 246 days ago
Tucson,Pima,AZ
$10 per month- (12 month contract)
about 3 days Qwest "Speeds are as advertised. Service has been reliable so far." "Internet Basics pricing is for a limited time."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
|
I was still using 56k dial-up when I found out about Internet Basics, a program for low-income/disabled customers, through a well-hidden link on the Qwest website. I applied and was approved the same week (March 2012). Service was initiated in three days. I was pleasantly surprised to get consistent speeds of 1280/720 with the company-provided ZyXEL PK5000Z modem (advertised speed "up to" 1.5 Mb down). Setup was easy, even for me as a first-time DSL user. Total price will go up to $21.90 in month 13, and special pricing will end after month 60.
Edit: Soon after I posted this review, I began having frequent modem reboots and connection drops after four months of excellent service. I will report back if anything changes.
Second Edit (Oct. 2012): The modem drops stopped around the end of August, causing me to think it was the lightning issue others had reported, but another modem drop occurred today (a clear evening w/ cool temperatures), so the modem itself appears to be the issue, as noted by a commenter.
Comments:
 | | PK5000 The pk5000 series routers are trash... just do a search on them and you will find that the actiontec and the zyxel both have the same consistent problems of resetting constantly.
Sadly thats all the centurylink offers right now. You can purchase your own but lose any real tech support and if it dies your on your own again. | |
|
 | |
|