| Review by mikeybikes |
member for 4.9 years, 144 visits, last login: 125 days ago
lodged 307 days ago
- $60 per month
- about 6 days
- "Reliable, stable connection. Consistent speeds. Static IPs for residential (optional)"
- "Customer service only available 8-6 M-F, unless ordering new service or tech support."
- "Great service if in a VDSL2 area"
|Pre Sales information:|
Value for money:
(ratings above consensus)
I live in former Qwest territory with VDSL2. According to CenturyLink, we can get speeds up to 40/5. I signed up for the 12/5 service.
When ordering, the website let me go through without purchasing a modem. A day after I signed up, I got a call from CenturyLink that the website had a mistake and I was supposed to purchase a new modem from them. Since the mistake was on their website, they shipped me a modem completely free. They gave me a Zyxel Q1000z.
Service was setup the day before we moved in to the house. The technician must have simply entered our back yard and connected the NID. When we arrived, I hooked up the modem, and success! After following the website prompts to setup service, we were ready.
The modem trained at 12127/5119 kbps. Speed tests routinely show close to that for speeds.
I wanted a static IP to make configuring our VOIP system easier. The static IP was a $25 setup fee and costs $6/mo. The IP was available instantly.
Overall, I'm greatly satisfied with their service.