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Review of CenturyLink (DSL)


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Six Month Rating

Reviews:
573 reviews (182 good) (247 bad)
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Review by Leviathan See Profile
member for 217 days, 169 visits, last login: a few hours ago
updated 2 days ago

  • Bremen,Marshall,IN
  • $120 per month
  • (24 month contract)
  • CenturyTel
  • "Modem provided is excellent."
  • "Connection is not stable nor reliable"
  • "Consider a different provider."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Mediacom
Paying $120/month for a 4mbps down/0.5mbps up. Westell 7500 modem. Past 18 months, the connection I am actually getting has been 1.5mbps down/0.1mbps up with a ping ranging from 400ms to 1200ms. Calling tech support and finding someone knowledgeable is like your chances of winning a million dollars twice in one hour. I will never recommend CenturyLink to anyone.

Speeds are even slower during peak hours and pings are nearly double than before during peak hours with no fix in sight. Last ETR tech Support gave me was Feb. of 2014. Switching to MediaCom's 50mb service/phone/tv for $95/month for 2 years.

EDIT: Finally left CenturyLink and now have Phone/TV/Internet through MediaCom. So far they are amazing. So glad I finally left CenturyLink.

Comments:
isp10002

join:2012-10-24

Wow

Your paying $120 for 4 mbps??! That's screwed up.
Leviathan

join:2012-09-02
Bremen, IN
Reviews:
·CenturyLink
·Mediacom

Re: Wow

tell me about it. granted, keep in mind its for phone/internet. but regardless, we have several neighbors that have their 10mbps service with phone and only pay $70/month. Yet we get told we are too far to receive higher speeds and for some reason pay nearly double what the other pay. Finalized MediaCom order, will finally be done with CenturyLink's b.s. come April.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Mediacom is the worst!

Do you actually think the world's worst cable company is better? Don't get phone service with them because every time the cable goes out you won't have any way to call and complain! Also, they will keep raising the rates every year even if they can't get the service to work!
Leviathan

join:2012-09-02
Bremen, IN
Reviews:
·CenturyLink
·Mediacom

Re: Mediacom is the worst!

After asking around town, no one I spoke to has had any issues with their MediaCom service. Not to mention its either CenturyLink or MediaCom. And if the cable goes out, always got cell phone to complain. Also, at least MediaCom's service works all day long. Not like CenturyLink who's internet service drops every afternoon and phone quality turns to crap. So far MediaCom is by far much better than CenturyLink, in my area that is.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ

Re: Mediacom is the worst!

Well here it's just the opposite. CL is rock solid while MC goes out every day! At least CL doesn't keep raising the rates all the time like MC does.
Leviathan

join:2012-09-02
Bremen, IN
Reviews:
·CenturyLink
·Mediacom

Re: Mediacom is the worst!

Understandable. Had been with CenturyLink since '79, back when was Spint---->Embarq--->what is now CenturyLink. For phone/internet was paying $120/month before taxes for 4mb down service. With Mediacom, getting 30mb service/TV/Phone for just under $130/month after taxes. Locked in for 24 months at that rate.

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