Review by Leviathan
Good "Modem provided is excellent."
- Location: Bremen,Marshall,IN
- Cost: $120 per month (24 month contract)
Bad "Connection is not stable nor reliable"
Overall "Consider a different provider."
|Pre Sales information:|
Value for money:
(ratings below consensus)
Paying $120/month for a 4mbps down/0.5mbps up. Westell 7500 modem. Past 18 months, the connection I am actually getting has been 1.5mbps down/0.1mbps up with a ping ranging from 400ms to 1200ms. Calling tech support and finding someone knowledgeable is like your chances of winning a million dollars twice in one hour. I will never recommend CenturyLink to anyone.
Speeds are even slower during peak hours and pings are nearly double than before during peak hours with no fix in sight. Last ETR tech Support gave me was Feb. of 2014. Switching to MediaCom's 50mb service/phone/tv for $95/month for 2 years.
EDIT: Finally left CenturyLink and now have Phone/TV/Internet through MediaCom. So far they are amazing. So glad I finally left CenturyLink.
member for 1.6 years, 242 visits, last login: 88 days ago
updated 1 year ago