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Review of CenturyLink (DSL)


more information on the company
Six Month Rating

Reviews:
582 reviews (184 good) (252 bad)
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Review by why60loss See Profile
member for 247 days, 37 visits, last login: 12 days ago
lodged 247 days ago

  • Wake Forest,Wake,NC
  • $150 per month
  • (12 month contract)
  • "It was better than AOL"
  • "Went out for two week's, slow and tech was no help and did not care."
  • "Go to any one else but them"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Note I got them back in 07-08 and stayed intill 2011

Got the 5mbs/756kbs plan at first and it worked ok for a bit. Then it all went down hill from there. It went out just about every day and tech support did not care at all.

Then it went out for 2 weeks and they just said sit it out or some thing like that.

They upgraded me to the 10mbs/1mbs plan soon after that and it worked a bit better, but still slowed down and went out 2-5 times a week from 10 min to 3-4 hours.


Comments:

vicki

@myvzw.com

horrible service!

DO Not use this company! I can't believe they are allowed to still be in business! Every month I have to call due to no service. Rude tech...used foul language. No shows when I stayed home all day waiting for a tech on another day. I had no service yesterday, called and after 30 minutes on phone it was fixed. Get up this morning and no service. Was told it is a different issue than yesterday and tech will have to come out...but sorry no techs available today...will have to be tomorrow! I will be switching to another.carrier this week.

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