Review by (hidden by request)
Good "Fairly consistent internet service"
- Location: Lapel,Madison,IN
- Cost: $39 per month (12 month contract)
Bad "VOIP Issues that IT is unable to solve and likely stem from the company-provided modem"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I just began my CenturyLink service, and I have 10 MBPS download speed in order to operate a VOIP phone required by my work-from-home job. Unfortunately, while the internet service for checking email and that kind of thing has been fine, the phone does not work at all in the router/modem I am using. My IT department has determined that it's an issue with CenturyLink's settings, but the CenturyLink IT representatives I've spoken with insist it is not. At this point, I'm very frustrated and really wish someone could determine what the issue actually is. I've been given the runaround for two days now, and have sacrificed two days productivity. Seriously considering switching providers at this point.
(review was emailed from domain wgu.edu)
lodged 2 years ago