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Six Month Rating

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Review by merlin99 See Profile

  • Location: Winlock,Lewis,WA
  • Cost Contract price not specified.
  • Telco party CenturyTel
Good "Almost better than nothing at all"
Bad "Terrible service - wildly fluctuating speed"

My service has been deteriorating over the past few months. It was never very fast but has been workable. I have 1.5 nominally, but usually in the 1.2 range until the last few months. Now I’ll get 1.5 and a while later .150 as in 150K. That is one TENTH of nominal speed. I complained and they said we are bandwidth starved and the condition is permanent; not enough folks in my area to “make it worth their while” to upgrade service. That sucks. If there was any viable alternative I’d be so gone. And the hint was made that if we complained too much, that they might just decide that ANY service to our area might be more trouble than it’s worth. As in stop providing service at all. Grrrrrrrrrrrrrrrrrrr.

member for 13.1 years, 69 visits, last login: 131 days ago
lodged 1.2 years ago