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CenturyLink page on DSLReports
Six Month Rating

bullet 674 reviews (215 good) (290 bad)
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Review by (hidden by request)

  • Location: Aurora,Arapahoe,CO
  • Cost: $60 per month
  • Telco party AT&T
Good "nothing"
Bad "disingenuous, rude, poor performance, most expensive,"
Overall "very poor dishonest and just plain bad company"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well below consensus)

Century Link offers $19.95 / month (for five years) internet to new
customers, but make me pay $59.95. They made it impossible for me to save
by using my own modem, tech support and customer service are ridiculous,
they lowered my download and upload speeds without notification and said
they did not get the leased modem back ( I sent UPS return receipt and they
signed it illegibly on purpose ).

Much better off with cable. Higher speeds by far and at about half the cost.

Stay away from this untruthful and misleading company and save the
frustration, money and your time

(review was emailed from domain gmail.com)
lodged 1.2 years ago