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Member review of Embarq


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CenturyTel

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read 460 reviews (232 positive) (102 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$45 per month avg ($19 to $70)

Speed test results 3 year trend

Review by Mospaw See Profile
UPDATED: 2.1 years ago
member for 8.8 years, 4851 visits, last login: a few hours ago


Henderson,Clark,NV
$29 per month (12 month contract)
about 2 days
Sprint
"Reliable and stable"
"Slow. Much slower than cable. For the same money, you can do better."
"If you need speed, get cable. If you don't care, it's a good choice."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Cox HSI
    UPDATE: Embarq still can't provide the speed I need. And we're in a new (2 years old) community so you'd think they would have the latest and best stuff. Maybe we're too far away from the CO. Who knows? I'm not going to worry about it. I've got COX HSI and couldn't be happier. So unless COX really blows it, I'm not even going to consider Embarq again.

    Previously....

    I gave up my Embarq line. I never had an issue with it going out or other problems such as latency. it was a painfully slow connection and Embarq verified that I was getting all the speed I could at any price tier for DSL. I decided to go with cable instead, which was the same price, but far faster. Roughly 10 times faster, actually.

    So, while I cannot say anything really bad about my DSL service, I can't recommend Embarq when other better solutions exist.

    Previous review:

    I've only had Sprint DSL service (through EarthLink) for a few weeks. I would have preferred to have cable, but kept getting the run-around about when it would be ready in our community of newly-built homes.

    I called Sprint on Thursday, asked about what deals were available, and signed up for the $29.95 a month plan with speeds "up to" 1.5 down. The deal required me to have a cell phone with Sprint, which I needed and also got a good deal on. Regular price is $49.95 a month without the deal. I'm required to keep the service for a year or pay a $99 penalty. I can handle that.

    The modem arrived on Monday and installation was a matter of taking it out of the box and hooking it up. Literally five minutes later I was online. The wait was 2 business days. That's EXCELLENT! To this day, cable is still unavailable.

    The speed leaves something to be desired. I'm getting consistent 512/128 speeds. Not terrible, but not what I'm used to. Downloads take longer, and surfing while on my VOIP line sometimes causes quality issues with the calls. Other than that, I'm happy and barring any serious problems, will probably keep the service even after the contract expires.

    Followup comments:

    Anoymus

    @clearwire-dns.net

    Price

    Embarq price from about $70.00 per month by increasing $5.00 each month. I had never had any problems with it, but because of the price, we which to Clearwire. How long is this going to last? I want my high-speed internet back...
    Forums » comments on review of Embarq


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