Review by rayzor622 
Posted: 1 year ago
member for 2.7 years, 55 visits, last login: 23 days ago
 Chandler,Henderson,TX
 $139 per month (12 month contract)
 "when the speed is there its great"
 "reliability of the connection sucks"
 "if it is all you can get go for it"
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I live in a rural area chandler,tx. there are only 2 high speed ISP's in my area embarq and suddenlink. anyways the connection is somewhat good..most times i have 3+megs advertised speed is 5 Megs but lately it seems as tho it is always slow my tests show 1 to 1.5 i mean everything really slowed down...so i have called tech support a bunch of times and wanted to know what was happening to my speeds , we did all kinds of tests people came to my house and checked the lines...then recently i noticed something , almost every time i called support like within 10 to 15 minutes my speeds were back up hell even better than the advertised 5 megs...i was just wondering if anyone else had noticed the same type of issues with embarq? are they cutting back on my bandwidth until i complain? seems that way ...right after i call them everything is back to normal or better..this has been an ongoing thing for almost 8 months. I am seriously thinking of switching to suddenlink and see how that goes if embarq cant get their act together soon.
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