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Member review of Embarq


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CenturyTel

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read 461 reviews (233 positive) (102 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$47 per month avg ($19 to $85)

Speed test results 3 year trend

Review by ydoucare See Profile
UPDATED: 264 days ago
member for 6.7 years, 2104 visits, last login: 1 days ago


Rensselaer,Jasper,IN
Contract price not specified. (12 month contract)
about 5 days
"Excellent speed, quick install"
"None yet"
"5 Mb for $40 with bundle - great deal for this area"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Millenicom
    ·Sprint Mobile Broa..
    I live in a rural part of NW Indiana, roughly 9 - 10 miles from the nearest town (5k pop). Embarq recently deployed DSL out into these rural areas, so I had to jump on it. I ordered the 5/768 tier on 2/11/09 via the Embarq website. This was the bundle deal with basic voice for $70. The Zyxel 660 modem arrived Saturday, 2/14/09, while the service was set to be activated on Monday, 2/16.

    Got a call around 3 PM on Monday (2/16) to confirm that DSL was ready on my line. So I setup the modem, and it was working. Did a few speed tests and got consistent results of 5/768. »www.speedtest.net/result/412431696.png

    The only thing I could say that I am disappointed in is the first hop latency, which is right at 41 ms (same as our Embarq business line at work). A relative of mine who lives a couple miles farther out of town than me sees around 18 ms to the first hop. I do understand the difference between interleave and fastpath...and that not everyone that is on interleave sees the same first hop latency. I talked to a tech that said the equipment I am on does not support fastpath (ADSL2+?).

    I will post an update to this review in a week, and follow-up with more updates in the future.

    ==/ Update - 2/24/09 \==

    Someone from Embarq was kind enough to switch my line to fastpath, so my latency has dropped by roughly 20 - 25 ms. Service is still solid, 5000/768 24/7.

    »www.speedtest.net/result/417549310.png

    ==/ Update - 3/1/09 \==

    Everything is still going good. However, latency went back up by about 15 ms. There seems to be a 20 ms jump to a level3 hop that was previously much lower. Can't fault Embarq for it though.

    Tracing route to google.com [74.125.67.100]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.0.13
    2 18 ms 18 ms 18 ms in-67-236-128-1.dhcp.embarqhsd.net [67.236.128.1
    ]
    3 18 ms 18 ms 18 ms host-67-235-59-209.sta.embarqservices.net [67.23
    5.59.209]
    4 38 ms 38 ms 38 ms ge-6-21.car2.Chicago2.Level3.net [4.71.250.17]
    5 38 ms 37 ms 38 ms vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]
    6 56 ms 54 ms 55 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]

    7 55 ms 68 ms 56 ms ae-62-62.csw1.Washington1.Level3.net [4.69.134.1
    46]
    8 55 ms 56 ms 56 ms ae-1-69.edge1.Washington1.Level3.net [4.68.17.16
    ]
    9 65 ms 80 ms 64 ms GOOGLE-INC.edge1.Washington1.Level3.net [4.79.22
    8.38]
    10 83 ms 64 ms 64 ms 209.85.130.18
    11 64 ms 64 ms 65 ms 216.239.48.69
    12 65 ms 67 ms 66 ms 72.14.239.127
    13 75 ms 71 ms 75 ms 64.233.174.46
    14 64 ms 66 ms 65 ms google.com [74.125.67.100]

    Followup comments:

    Fox McCloud
    Crazy like a fox.

    join:2006-07-23
    ·Embarq
    ·Sprint Mobile Broa..

    Hmmmm

    if the equipment supports ADSL2+, then I'm fairly sure that it could support FastPath.

    Could you order 10 meg, if you wanted to? If you can, then chances are the equipment can, in fact, support fastpath, as 10 meg requires fastpath.

    in any event, if you had fastpath, that first-hop latency would definitely drop.
    ydoucare

    join:2003-03-12
    Rensselaer, IN
    ·Embarq
    ·Millenicom
    ·Sprint Mobile Broa..


    2 edits

    Re: Hmmmm

    nah, 10 meg isn't available. Someone from the Embarq forum (not joey) managed to lower my first hop latency to 16. Fastpath or not, it's good enough for me.

    »www.speedtest.net/result/414469809.png
    Forums » comments on review of Embarq


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