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Member review of Embarq


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CenturyTel

Reviews:
read 462 reviews (233 positive) (103 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$46 per month avg ($19 to $85)

Speed test results 3 year trend
Review by rabeatz See Profile
Posted: 204 days ago
member for 248 days, 145 visits, last login: a few hours ago


Apopka,Orange,FL
$30 per month
"Great connection, test at 11.2mbps for a 10mbps connection"
"Routing issue to netflix, but they aren't on ISP's servers"
"Good price, high speed, and caring NON OUTSOURCED support"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I have never had too much of an issue with my connection. I recently upgraded to the 10.0 mbps package for $44.95 per month ($30 after some discounts I have on my account) and enjoy the speeds. I test at 11.2mbps on speed test servers on the other side of the country, so the speeds are good. Whenever I have dealt with the tech support I haven't had any issues. I've had an issue with my connection to Netflix but it isn't Embarq's fault as there is an issue with hops on other ISPs on the way to the netflix server. I received the EQ-660R modem, and I have it bridged and connected to my DD-WRT router. I also have never had any negative experiences with the customer service/billing department, they are always patient and willing to help.

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    Forums » comments on review of Embarq

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