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Member review of Embarq


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CenturyTel

Reviews:
read 463 reviews (233 positive) (104 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$54 per month avg ($19 to $180)

Speed test results 3 year trend
Review by chazz13 See Profile
UPDATED: 68 days ago
member for 196 days, 9 visits, last login: 66 days ago


Commerce,Hunt,TX
$55 per month
"none"
"frequent outages and slowdowns - support is terrible"
"lousy service but no real choice here"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

    totally unreliable. never know whether it will be working or if it does what speed i might get. endured a 12+ hour outage yesterday and speed is currently 10% of what i am paying for. at this point i don't think i could recommend embarq to anyone for dsl. unfortunately don't have much choice here.

    Followup comments:
    view ALL 4 comments
    rayzor622

    join:2007-03-10
    Chandler, TX
    ·Embarq

    terrible latency again.

    »Just wanted to say

    i have been having latency issues for a while...all will be good for a few days then out of no where i have like a .02 meg DL but up load always seems to be consistent around 660 to 740 up...but its so hard to get it cleared up with Tech support..and I am away from home during the work week then home on the weekend not a whole lot of time to be messing around for 2 or 3 hours on the phone with tech support. i dont know guess i'll wait and see whats going to happen this time...i really might switch to suddenlink this round. take care and good luck.
    permalink · 2009-07-03 13:06:55 · Print · Reply to this

    onemetalhead

    join:2007-05-20
    Commerce, TX
    ·Embarq

    Re: terrible latency again.

    All of east texas is in bandwidth exhaust due to two trunks which are at 100% capacity and can't handle anymore traffic. I'm a gamer and an employee and feel it to. Were waiting on a new trunk to open up, turn up date has been set as july 8th although I've heard rumors of trouble and might be pushed back a week or 2 just can't get the facts. But that is the issue I have no reason to lie about it and it will be fixed. Give it a little more time it's coming Yes I wish it would hurry to it makes me sick.
    permalink · 2009-07-03 14:30:33 · Reply to this
    rayzor622

    join:2007-03-10
    Chandler, TX    		 i appreciate the info thanks and hopefully things will get back up and running soon. thanks again.
    permalink · 2009-07-03 16:37:19 · Reply to this
    akfrey

    join:2004-06-11
    Commerce, TX

    Latency

    Same problems here on my 10 meg line, at least Embarq has discounted my bill for the downtime.
    permalink · 2009-07-04 09:26:00 · Reply to this
    Forums » comments on review of Embarq






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