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Update 8/2/17: 3mbps is still their fastest available speed here so I still haven't gone back to them. Update 3/28/15: I paid Comcast the money to run a line to my house about 5 years back. I do not miss having Centurylink. They keep sending ads to my house touting blazing fast speeds "up to 10mbps" but the fastest my house qualifies for is 3mbps... which is twice as fast as what it originally was here, but ultimately still a pathetic speed. That is 33x slower than the speed I get with Comcast. Since this is a semi rural area, it is safe to assume that Centurylink will never upgrade this area to real speeds. With the definition of broadband having been raised, almost of all of East TN and SWVA has only one option for broadband service IF you are lucky enough to have one... Comcast or Charter, depending on your city. Original review: I recently moved into a new home and I signed up for Embarq since Comcast wants $3,000-$4,000 to run cable down 3 utility poles to my house and I just am not that rich. Embarq maxes out at 1.5mbps here with no plans on ever upgrading, so I am going to have to deal with these ridiculously lame speeds until I can pay for Comcast. The low ratings for services and value for money reflect my belief that I should be getting 5mbps minimum for this price. Pre sales information, first agent I talked to said I could get 3mbps but all others after I signed up said 1.5mbps. I had reliability issues at first, and the problem was finally resolved when they replaced the problematic card that I and 7 other users shared. This was about a month into my service. member for 20 years, 5122 visits, last login: 25 days ago updated 6.6 years ago
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