Review by mooch
Good "Have only had the service for a bit over a month but I have no complaints at this point!"
- Location: Sunbury,Delaware,OH
- Cost: $20 per month
- Install: about 5 days
Bad "After 4 months of service...Evening slow downs are HORRENDOUS, connection becomes useless!"
Overall "After 5 months of evening slow speeds the issue was fixed...hope it stays that way!"
|Pre Sales information:|
Value for money:
(ratings below consensus)
It's supposed to be 6 meg, it's actually a very consistent 5 meg download. The upload speed is only supposed to be 512kb and that's about what I get.
Update 2/4/12: After having the service for 3 months, I've had no issues. Download speeds are pretty much always between 5 and 6 mb. Knock on wood, hope it continues to perform well.
Update 3/2/12: After 4 months of service, I've become a victim of the night time sloooowwws. For the last week, my 6 meg connection is about 1/10 the speed it should be. Hard to believe that I have DSL service that has a worse case of the prime time slows than satellite service does. Sad.
Update 3/3/12: The night time slow ups started early tonight at 6:00. Speetest.net page won't even load to check my speed (or,lack of). Started a newsgroup download just to see how bad it was...a whopping 100kbps. With evening speeds having gone belly up, I've downgraded my review stats on this service.
Update 5/14/12: Learning to just suck it up and try not to dwell on the fact that I have really, really. really bad Centurylink DSL service. Centurylink has now even come up with another way to make their service bad. If my prime time speeds aren't super slow then the pattern will be speeds running as normal for about 30 seconds and then dead for 30 seconds and then running normal for 30 seconds...continue this pattern until the wee hours of the morning and the result is a connection that is frustrating at best.
Update 5/28/12: Centurylink DSL service here is still frustratingly unusable for anything other than simple page loads. Tonight was the first time a speed test completed without timing out. VERY unhappy with Centurylink's lousy DSL service but they've got me where they've got a lot of their customers...no other service available other than dial up or Hughesnet. Hard to believe, I've contemplated going back to Hughesnet!
UPDATE 6/26/12 - Something at Centurylink was fixed as my ultra slow download speeds in the evenings have not been an issue for several weeks. My 6mb connection has been running consistently at 6mb. Knock on wood!
UPDATE 1/8/13 - Speeds have been where they should be for a 6mb connection for the last 6 months. Unfortunately, the Centurylink DSL slow speeds have returned as of 12/31/12. The last time I went through this, it took 3 months before Centurlink's DSL speeds were back out of the crapper, wonder how long it'll take this time?
UPDATE 4/12/13 - Ping times are double what they had been in 2012, this is the case regardless of the time of day. Evening speeds dip to about half what they should be. Had one person in Advanced Tech support leave me a voice mail at home indicating I should call back to advanced tech support and request that a "homerun" direct line be run from the box on the house to the outlet I have the modem connected to. Called back advanced tech support and had the misfortune of talking to "Mike". Mike takes the cake for being one of the worst reps I've ever spoke with at Centurylink. When I described a previous issue that was resolved by a service call that fixed some wiring at my house...he jumped at the chance to tell me that he had no record of me EVER calling Centurylink and no record of a service person EVER coming to my house to do work and then refused to follow through on the suggestion from another tech that a homerun line be installed. Very frustrating!
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updated 1.4 years ago