Review by moodydan
Good "Reliable, good customer service, willing to work on rates"
- Location: Gate City,Scott,VA
- Cost: $40 per month (12 month contract)
Bad "Slowish for today's needs, far behind in upgrades"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I've had Embarq (Now Centurylink) for years now. I live in a rural area and they are still my only option for high speed. I've been fairly happy with them and they've worked with me on getting my bill down, customer service has been very good, and my connection has been reliable very rarely going out. That being said I've only seen some minor speed bumps over the years and I've been stuck on 6 Mbps for around two years with no speed upgrades on the horizon. This was fine years ago but in an HD video world this is getting sluggish and I can feel my internet slow down if I'm using the connection on severel devices especially if they are doing video. Honestly if I had another choice that offered a reliable connection but faster speeds I'd switch. Centurylink really needs to be moving to a fiber option, DSL is just too slow for many users these days.
member for 1.6 years, 6 visits, last login: 21 days ago
lodged 1.6 years ago