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Review by mjn See Profile

  • Location: Cape Coral, Lee, FL, USA
  • Cost: $45 per month (12 month contract)
  • Install: about 5 days
  • Telco party Sprint
Quick install, solid connection
Upload could be faster
Cheaper than Comcast (without bundling)
Pre Sales information:
Install Co-ordination:
Connection reliability:
Services:
Value for money:

Ordered 10Mb "Pure Broadband" (no home phone required) online on Friday, August 2nd 2013, the site said it would be ready by August 12th. On Saturday, they called and advised me that I needed to pay a $25 deposit but to do so on the phone I would incur a fee. I opted to go to the local Centurylink store. While there I asked if there was any way to push the install date up any since I was getting rid of Comcast that week, and he said that it should be ready by the 9th, which was great because Comcast was set to disconnect on the 10th. I opted to provide my own modem (Embarq 660) since I had DSL previously so my total out of pocket for the installation was a $15 activation fee and the $25 deposit.

The service went live on Wednesday August 7th and was just a matter of unplugging my cable modem from my router, plugging the DSL modem in and power cycling the router. Download speed is lower than Comcast (25Mb/s on Comcast, 10Mb/s on Centurylink), but for what I use it for (streaming Netflix, Hulu, etc) it works fine. Upload is just under 1Mb/s (896Kb/s I believe), it would be nice to have something a little faster but not a deal breaker for me. Aside from a couple outages in September that occurred during the day while at work, it's been rock solid, and my bill has been a consistent $45.35 every month ($39.95 + taxes/fees).

Overall I'm very satisfied with my Centurylink service.

UPDATE: 10/24/2014

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I disconnected service after the one year promo (8/6/2014), the speed went down to about 7Mb/s the last few months I had it. When I called to inquire about getting a new promo for the service the best they could do was $70 for DSL + home phone which is exactly what I didn't want, The service was solid, but trying to save money, I wasn't going to pay $30 more a month for the same service. I switched to Comcast and got their Economy Plus promotion (3Mb/s) for $19.99/mo for 12 months.

member for 23.6 years, 4554 visits, last login: 1.9 years ago
updated 9.4 years ago