Review by jessy 
UPDATED: 52 days ago
member for 187 days, 78 visits, last login: 52 days ago
 Montreal,QC
 $110 per month (12 month contract)
 about 2 days
 "reliable service"
 "bandwith cap"
 "perfect for web browsing, read mails, ... not to download much."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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order: the lady knew her job, it was really fast. I got the installation 2 days after, couldn't expect better than that :P
I have analog TV, high speed internet, telephony. pay 110$ a month.
technical support: I called them a few times (not always for my account, but also for some friends). I can't really judge the quality, as I knew exactly what to ask...it's always faster and easier when you know their job :P
QOS is perfect, only had 2 troubles over the year, one was with the dns, but I didn't really care, just switched dns and it was ok. second was a network trouble, lasted 1h, I wasn't there, so I didn't even see it but my roomate did :P
I'm gonna quit internet service soon, because 20 GB cap is not enough for me. I always have to check my bandwidth usage 5 days before the end of then month.... for example this month, I'm close to the red zone cause I dled ubuntu, a set of docs, programs, fretsonfire and a set of songs for the game...
alright, update on march 28th.
I called to cancel my services, internet and phone. I had everything prepared in advanced, talked with 2 competent agents, from customer service and retention. My internet will be cancelled on the date of april 26th, I keep the phone line. Here's how I presented things: calc how much it'd cost me to go to adsl, dry loop fees around 120$ for the year, so I asked for a discount of 120$ to keep the service. I got everything I requested and kept phone service. and I will keep it, the service is excellent.
Followup comments:  Jean_22
join:2005-08-27
Quebec, QC | True It's totally true.
And with Bell throttling everything know.... | |
|  | jessy
join:2008-03-01
Montreal, QC | Re: True even if I despise Bell's throttle, I'll be able to work things out I think. I'm not a heavy dler, so I can manage to only download during the hours with no throttle.
I'll be registering at teksavvy. | |
| P00r
join:2004-04-18
Montreal, QC | Cancel
I have just activated my dry-loop and yes it's a good move, too bad I had already busted the 30GB caps for this month byt even with their 120$ cancel fee I still save this year! | |
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