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Member review of Videotron


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Reviews:
read 187 reviews (83 positive) (52 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$84 per month avg ($60 to $127)

Speed test results 3 year trend

Review by jeanc1 See Profile
UPDATED: 203 days ago
member for 8.4 years, 1334 visits, last login: a few hours ago


Quebec,QC
$70 per month (12 month contract)
about 1 days
"Extremely Reliable"
"Little swaying in Speed - around busy hours."
"Great Provider - worth the extra cost compared to some."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    Been with Videotron for over 10 years - last February , was tempted to look for a better deal; so gave notice of non-renewal - during those 30 days , I sampled ACANAC DSL ; 7000/700 with unlimited downloading for $18.95 a month over a 1 year contract. Actual speed , I got were 6700/680.

    The experience was disastrous -- constant ups and down in speed -- frequent disconnects -- poor service support -- buck-passing between Bell, Acanac. - not to forget the throttling imposed to 30 Kb/s between 4pm til 2am each day .

    After 15 days, finally gave up on DSL and re-signed with Videotron for another 12 months.

    I have HD TV + Internet Extreme + Telephone in one package for a cost of $160 per month +Taxes. The services are excellent.

    To my knowledge , there are no other ISP that can compete with Videotron. - they are the BEST available in the eastern part of Canada. (Québec).

    Followup comments:

    adisor19

    join:2004-10-11

    Uh huh

    Wait till you hit the miserable 30GB cap and then tell us how great they are.

    Adi
    jeanc1

    join:2001-07-02
    Quebec, QC
    ·Videotron


    2 edits

    Re: Uh huh

    Let's not try to cross the bridge --- before you get to it !

    For now it's a 100G cap --- and that is more then enough for my needs !

    For your own info , Bell Canada is in front of the CRTC now so they can limit ALL DSL resellers to a 60GB cap ! Tell us how you will tackle this when it comes June 1st !!
    jeanc1

    join:2001-07-02
    Quebec, QC

    Re: Uh huh

    Decision has been delayed till July 1st --- Looks like its a very tough one cause all the resellers have spent a lot of energy fighting it !
    Forums » comments on review of Videotron


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