Review by uRdoomd 
UPDATED: 63 days ago
member for 2.5 years, 7 visits, last login: 21 days ago
 Lachine,QC
 $65 per month (12 month contract)
 "Customer Service, not from INDIA :D, speed (10MBPS), usage options"
 "Not Sure Yet"
 "Switching from Bell's overpriced, under performanced services"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Well, I'm making the switch to Video-Tron. All I can say is... Quebec blows. Shitty business propositions, everything is WAY too expensive (mainly food... and taxes, seriously QC, get it together) and everything here (80-90%) is made out of brick, minus the office buildings downtown (wtf?). The problem I have here is that you HAVE to be on a contract to get $10 off, plus bundle pricing. I don't have a problem with bundles, bundles are good. That's smart advertising. Contracts are a trap. I could go to Alberta today and get extreme high speed internet (same as video tron's extreme) for $53 as a standalone price, NO contract. Sounds good  . wait... 15MBPS? :O... and 100GB/month transfers which i could live with, but is kinda low for 15MBPS... oh shit... if i bundle it, it goes down to $45/month... wow!... I wish it was that easy to move back... I don't know why tf I moved out here in the first place. Right now, video tron is the best service since I sometimes need to work from home which I require having a stable internet solution and I can't screw around with "testing" other services. I'm getting $150 off an HD receiver and I have to put a $200 deposit down for the modem, but I don't mind since it's being put towards my bill as credit and I won't have to pay for internet for 3months because technically, its already paid for. No option to BUY the modem that I can see, to take the $5/mo rental off the price, which once again, I would be able to in Alberta, and would bring the price down, yet again, to $40/month. With the HD package and more channels than I'm going to be getting, a dedicated IP Phone service, NOT hooked up to the same internet that the computer is hooked up to, but having its OWN modem hooked up to the phone line so if your INTERNET service goes down, at least you still have PHONE service. Call anywhere in US and CANADA unlimited, all calling features and voicemail. All this comes up to the same price, or rather only a few dollars more, than what I'm about to be paying with video tron. A good note on all the bad stuff. Talking to customer service was a pleasant surprise, no Indian accent  Not that I'm racist or discriminatory, but I prefer a company that supports its own country with jobs from a company that's in Canada, not like Bell where all OUR jobs should be in Canada are now being outsourced to India. There are LOTS of people in CANADA that need jobs too. Let INDIA support INDIANS. The reason I seriously hate this shit is because they try to tell you they are passing the savings on to ME... and YOU... but really its millions more in their own pockets. Since I have not used Video Trons services yet, I do not know about traffic shaping, which I really haven't looked for any information on yet and since I haven't paid for it yet, I can still change my mind after I do look for something. My main reason for switching is because I can get better service for $20 cheaper, BUT... I'm on a contract which I absolutely HATE. Wish I could find something better for a better price, but like I always say when I find something screwy about this province, "That's Quebec for ya".
Followup comments:  CrashD1n3r
Premium
join:2004-04-08 | uh What is the 5$/month rental fee you're talking about? There isn't any traffic shaping of any sort and it's spelled Videotron. | |
|  | uRdoomd
join:2007-04-30
Lachine, QC
 ·Videotron
| Re: uh Wether you like it or not, you're paying for the modem every month, they just don't tell you that at "Videotron". In Calgary at least, you could buy the modem and cut another $5 from the bill. You're just screwed if the modem breaks after warranty. You're paying for it to get replaced for free (but actually costs $5/month) and basically costs you more money in the long run to rent it, depending how long it takes you to break things. My main point here is that you're paying $25 more here, for less service than I would get if I was still out west, where I would be right now if it was just that easy to move back. | |
| | | CrashD1n3r
Premium
join:2004-04-08 | Re: uh Of course you are. What do you expect from a company? Getting it for free? They are there to make money! Want a free return ticket? | |
| | | | uRdoomd
join:2007-04-30
Lachine, QC
·Videotron
| Re: uh I don't expect anything for free, but I expect a FAIR price, not a rip off from yet another french company. I would take you up on that offer, but like I said, its not that easy. Besides, I can afford my own ticket outta here. Would be nice to be back with better pay, better people, better business... | |
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Rookie_One
join:2009-10-11
Drummondville, QC
1 edit | Re: uh you can still buy the modem if you want, but you need to go throught a kiosk, not the customer service
anyways, they dont charge you for the modem anyways if you rent it | |
| | | | | | uRdoomd
join:2007-04-30
Lachine, QC
·Videotron
| Re: uh So basically what you're telling me is they are ripping me off no matter what i do and there is no possible way to get a better price. This is pretty typical of almost every local business I've had to deal with in QC. You mention the word "deal" and right away its a "NO". | |
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Rookie_One
join:2009-10-11
Drummondville, QC | Re: uh well here most person have difficulties having trust in others until they already know that person.... | |
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