 Review by Bingo_Ringo 
member for 3.1 years, 699 visits, last login: a few hours ago
updated 2.1 years ago
 Gatineau,QC
 $74 per month- (12 month contract)
 "It works, period." "Expensive, ridiculously low bandwidth limit" "In one year, not once has the internet connection been down."
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A year ago I got sick of dealing with Bell Canada. I had one of their reseller for the internet (Radioactif.com) and I would pay $32/month, taxes included. I had telephone with Bell and television with Videotron.
I won't mention the problems with the telephone line itself, but the DSL connection was very often not working, sometimes for a few hours, but too often for 2 or 3 days. Calling Radioactif would not change anything as they told me it was Bell's network that was down and that I had to contact them. Plus I guess because of throttling I never got an actual "high speed" connection. So I decided to switch to Videotron.
As soon as the Videotron tech left my house, I noticed a great bump in speed (I got the Haute Vitesse Extrême). I now had a limit of 100 GB which proved to be enough for what I'm doing. Not once in the last year has this connection let me down. It just works.
After a year, I decided to save money by going to Haute Vitesse and I'm now at 30 GB/month, which is a big joke, but I'm not downloading enough to justify paying the premium for HVE anymore.
It is expensive compared to Radioactif.com but if you compare with Bell they're playing in the same league.
I don't regret the move, but I still think the oligopoly in telecommunications is ripping us off.
Update 03-12-2011: Well just got a message from the site asking to update my review, just to say that with that whole UBB thing, I decided to switch to TekSavvy because they defend my interests. With the dryloop it's gonna cost me the same for less speed, but I'll get 300GB of download, which will be enough for my Voip and the occasional Netflix movie. I'm not a power user, I really don't download that much, but Videotron's ridiculously low cap (40 GB) is really not enough in today's world, I always had to tell my wife not to videochat for too long with her parents when the end of the month was close.
After I cancelled, a week later Videotron announced they're raising the download cap to 50 GB, yet their retention department could only give me a $5.00 discount/month, which is what an extra GB costs ($4.95). I was insulted by that, especially since they asked me why I was leaving and I said it was too expensive for such a low download cap. Because of that insult to my intelligence, I decided to cancel phone service as well. Unfortunately I'm stuck with them for TV, at least until independent IPTV becomes available, or FreeHD Canada.
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