Review by artictech
- Location: Lachine,QC
- Cost: $76 per month
Bad " ISP will not upgrade their DPC2505 DOCSIS 2.0 cable modem,they will not activate my surfboard SB6141 DOCSIS 3.0 modem"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Videotron implemented DOCSIS 3.0 in 2009 this new standard has channel bonding for up to 8 channels supports IPv6,enhanced security support, manage IP multicast.
I am paying for Ultimate Speed Internet 30 (speed test confirms it)but in real life a 14 mb driver file can take up to 4 minutes to download.
They will not activate my DOCSIS 3.0 modem because it's serial number is not in the data base (even if they scan the USP code from their modems) they must able to
manually input my customer serial number and MAC HP address so as old customer
I can't access the new enhanced security support or provisioning IPV6 (dual stack).
They also told me that on file my DPC2505 is a DOSIS 3 at this point I'm battling on.
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updated 1.2 years ago