| Review by mfrimu |
member for 6.4 years, 40 visits, last login: 161 days ago
updated 161 days ago
- $79 per month
- (month by month)
- about 5 days
- "Occasionally Fast"
- "Unreliable, Videotron can't service at all"
- "Not recomended"
|Pre Sales information:|
Value for money:
(ratings below consensus)
Videotron tried to get my 30Mbit service working, and after 5 visits by tech they gave up and just 'boosted the signal'. This approach is typical of quebec (patch, don't fix).
As there is a bad connection, this works well on dry days and does not work well on rainy days.
But it seems videotron is unable to rectify this issue, any complaint starts an avalanche of 5 service calls that always have an excuse (we forgot the ladder) to leave the problem unfixed.
I find this disturbing and dishonest.